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Assistant File Handler - Military Claims

Hybrid in Birmingham·Full-time·Added today (last checked 13 Oct)

Davies

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Overview

Work mode: Hybrid, Birmingham
Contract: Permanent contract, full-time hours
Holiday: 25 days holiday
Pension: 3% employer pension
Commute: Cycle to work and season ticket loan

Pay & benefits

Davies Incentive Plan
25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
Simply Health Care Cash Plan
WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
Death In Service – after 1 years’ service
Pension Contribution based 5% Employee / 3% Employer
Employee Resource Groups
Employee Volunteering Programme
Cycle to Work Scheme*
Tech Scheme*
Season Ticket Loan*
Gym Flex*
Access to Online Discount Sites
Discounted Gourmet Society Membership
Discounted Tickets for Merlin Attractions nationwide
Discounts at local retail outlets

*after successfully completing probation

The role

Supporting File Handlers; performing delegated tasks, to pursue the progression and/or resolution of a file as a soon as practically possible. The role with involve working upon complex and high value military claims in a fast paced environment allowing for development in NIHL cases.

Key Responsibilities

To undertake initial steps on a file including sending out acknowledgements, and procedural documents such as registration of CRU and the obtaining of key documentation.
Conducting such investigations as are appropriate and as may be delegated by File Handler/s, this could include obtaining and reviewing military personnel and medical records/medical evidence
Carry out standard procedural tasks.
Progress with training to allow development with the role to allow the completion of more complex tasks.
Instructing experts where the need arises
To assist the File Handlers in progressing the file in the most appropriate manner.
To ensure compliance with SRA Standards & Regulation

Activity Time Frames

Adaptable, follows direction of the File Handler/s and prioritises own activity on a daily basis
Support File Handlers
Works on case load of File Handlers
Completes delegated tasks within the time frame set

Skills & Expertise

This role is a junior entry level role that will support an individual in the first steps of their legal career. This role will initially involve repetitive tasks, however, opportunities to develop (where desired) will be supported based on the performance of the individual and the appetite to progress in the role.

Capabilities needed to succeed and excel in the role: