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Receptionist

On-site in Gosforth·Full-time·Added today (last checked 9 Nov)

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

55 open roles

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Our summary

Salary: £25,760 - £27,476 a year
About £1,840 - £1,940 a month after tax.
Work mode: On-site, Gosforth
Contract: Full-time
Closing date: Apply by Thursday 19 November

Skills

Nice to have

Administration

The role

Job summary

An exciting opportunity has arisen for an individual to join the Bamburgh Clinic and Alnwood reception team as an Admin Officer / Receptionist.

This role provides a comprehensive service to the Acute & Older Persons Wards at St Nicholas Hospital, operating 15-hrs a day, 365 days of the years.

Shift patterns are: 7:00am - 15:00pm / 14:00pm - 22:00pm - 7-days a week.

Proven experience of working in similar work environment is required.

Main duties of the job

The postholder will ensure that patients, staff and visitors are welcomed into the units by competent operation of access which contributes to a safe and secure environment in accordance with Trust policies and procedures. The postholder will be required to liaise with all staff disciplines, patients and visitors within the service including external organisations in the course of the reception function.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

Job description

Job responsibilities

Please find attached job description for full details.

Advertising date : 5th November 2026

Closing date : 19th November 2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.

Person Specification

Education and Qualification

Essential

Word-processing skills or a willingness to work towards RSA/OCR III), plus knowledge acquired through further experience (e.g. NVQ level 3, AMSPAR or equivalent).
Educated to GCSE Standard/O- Level

Desirable

NVQ Level 3 Customer Care and/or Business Administration equivalent

Knowledge and Experience

Essential

Previous Reception experience
Experience in managing and maintaining blick alarm/security systems

Desirable

Knowledge of NHS Procedures and Policies
Working knowledge of CPA, Mental Health Act and Safeguarding documentation and procedures
Previous secretarial experience
Experience in using stock ordering systems

Skills and Competencies

Essential

Basic word processing skills
Good organisational and planning skills
Working knowledge of Microsoft applications
Excellent interpersonal and communication skills, both verbal and written

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.