Guest Services Supervisor

Salary: £46,900 per annum

Working Pattern: Monday - Friday, 40 hours per week, 8:30am - 5:30pm

Location: City of London

• Personal Development and Training opportunities  
• Life assurance scheme  
• Pension scheme  
• Holiday allowance  
• A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance  
• Access to Healthcare Support App which includes Annual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion 
• Family friendly support  
• A holiday purchase scheme  
• Regular social events and communication with our leaders  
• Volunteering days  
• Recognition schemes and people award  
• Long service awards  
• Access to some great high street discount vouchers 

At Vacherin, our values are at the heart of everything we do. We are Precise in delivering exceptional food and service, Personal in the way we build genuine relationships and care for others, and Bold in embracing new ideas, creativity and innovation. Together, we create memorable experiences for our clients while supporting each other to grow and succeed. 

Are you passionate about food, drink and exceptional service? Would you like to join an award-winning hospitality team and still make it home for dinner? We're looking for a Guest Servies Supervisor to join our team in London. 

• Support the planning and delivery of events, VIP meetings and large meetings.
• Coordinate bookings, catering, room layouts, visitor access and audio-visual requirements.
• Act as a key contact for event organisers, clients and suppliers.
• Work closely with Reception, Hospitality, Security and Workplace teams to ensure smooth delivery.
• Maintain accurate event calendars, bookings and event documentation.
• Ensure dietary requirements, costs and event details are captured correctly.
• Provide excellent guest service and resolve or escalate any issues quickly.
• Support reception and wider workplace duties when required.

Contract: Full Time