Canon is a world leader in semiconductor lithography equipment. We're looking for a skilled customer-focused Service Engineer to support our cutting-edge systems at major semiconductor production sites across the UK and Europe.
Responsibilities
- Perform installations of new semiconductor equipment, including assembly, fine-tuning, qualification, and optimisation to meet customer specifications.
- Deliver full-cycle service support: machine inspections, testing, quality checks, fault diagnosis, repairs, and parts management.
- Provide rapid response troubleshooting to minimise production downtime.
- Offer telephone, email, and on-site technical support to customers.
- Complete detailed technical reports, documentation, and service administration.
- Act as a Canon Brand Ambassador, building strong customer relationships and representing the company professionally.
- Maintain and continuously develop your technical expertise through training and self-study.
- Comply with all health & safety regulations and travel as needed across UK & European customer sites.
Qualifications
- Minimum HNC (or equivalent) in Electronics, Electrical Engineering, Mechatronics, or a related technical discipline.
- Practical experience in electrical/electronic engineering or field service of complex equipment.
- Strong mechanical aptitude and problem-solving skills.
- Excellent interpersonal and communication skills with a flexible, positive attitude.
- Computer literate (Word, Excel, Outlook, and general technical software).
- High standard of written and spoken English and Numeracy skills.
- Willingness and ability to travel extensively across the UK and Europe.
- Valid passport that permits EU travel (e.g. as a EU citizen or as a UK citizen under current post-Brexit business travel rules. )
- Clean driving licence
- Previous experience in lithography or semiconductor equipment is highly advantageous.