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The role
What you'll be doing:
This is an exciting opportunity to join the Marketing Technology team as a Associate Partner. Working closely with the existing MarTech leadership, you will play a key role in the continued growth of the practice, helping to shape, position and win complex CRM, customer engagement, CDP, analytics and wider marketing technology programmes for major enterprise clients.
This is a senior, client-facing consulting role with a significant focus on pre-sales, solution consulting and proposition development. You will work with major enterprise clients to understand their customer, marketing, data and technology challenges and translate these into innovative, commercially viable solutions. Working closely with the wider MarTech leadership team, you will help grow existing and new client relationships, shape the future development of CACI's MarTech propositions and strengthen strategic partnerships with key technology partners including Adobe, Braze and Bloomreach as well as support identifying new vendors to build partnerships with.
Client consulting and pre-sales responsibilities:
Build trusted relationships with senior client stakeholders across marketing, CRM, customer experience, data and technology
Lead discovery sessions and senior client conversations to understand business, customer and technology challenges
Translate client requirements into compelling MarTech strategies, solutions and transformation roadmaps
Lead MarTech pre-sales engagements from initial discovery through solution definition, proposal, pitch and close
Shape propositions, statements of work and commercial proposals for complex client engagements
Identify opportunities to expand existing client relationships, develop new consulting engagements and contribute to pitches, proposals and RFP responses
Lead production of RFP responses, proposals and Statements of Work, ensuring solid understanding of clients needs, accurate portrayal of scope, and accurate costing
Marketing Technology and solution responsibilities:
Shape enterprise solutions spanning CRM, customer engagement, CDP, personalisation, journey orchestration and analytics
Provide senior-level expertise across the MarTech landscape, including Adobe, Braze and Bloomreach amongst others
Advise clients on the selection and effective use of marketing technology based on their specific business and customer requirements
Understand solutions across the MarTech landscape, in particular CEP, CDP and Analytics tools, and how they fit into the broader stack
Understand the importance of data foundations, and be able to articulate the characteristics that must be present in order to unlock delivery of great customer experiences through modern CEPs
Work closely with architects, strategists, analysts, developers and implementation specialists to ensure solutions are technically deliverable and commercially viable
Ensure a strong connection between the original client challenge, the proposed solution and successful delivery
Practice, proposition and partner responsibilities:
Work with the wider leadership team to develop CACI's MarTech propositions and go-to-market strategy
Help identify emerging client needs and develop new consulting propositions around them
Build and maintain strong relationships with key technology partners including Adobe, Braze and Bloomreach
Work collaboratively with vendor sales, solutions and partnership teams on relevant client opportunities
Identify appropriate joint go-to-market and co-sell opportunities where these support CACI's client strategy
Maintain awareness of vendor roadmaps and new capabilities to ensure CACI's propositions remain relevant and competitive
Support the development of CACI's capabilities, expertise and credibility across its strategic technology partnerships
Stay abreast of developments in the Marketing Technology space and be able to communicate these, as well as identify how CACI's propositions and partner choices should evolve
Client and delivery leadership responsibilities:
Act as a senior trusted adviser to clients throughout the lifecycle of an engagement
Provide senior oversight across selected CRM, MarTech, CDP and analytics implementation programmes
Maintain strong senior client relationships and ensure CACI continues to deliver against the client's strategic objectives
Work across consulting and delivery teams to maintain continuity from initial strategy and solution design through implementation
Act as a senior escalation point across strategically important client engagements
Ensure a strong connection between client strategy, solution design and successful delivery
Support account growth by identifying where CACI can provide additional value to existing clients
Represent the Marketing Technology practice in senior client, industry and partner conversations
Who you are:
You have Marketing Technology consulting and domain experience:
You will have significant experience working within a consultancy, agency, systems integrator or technology organisation
You will have a strong track record in pre-sales, solution consulting, proposition development and pitching
You will have a strong track record in accurate costing, and proven ability to present and discuss commercials with clients
You will have experience shaping and helping to win significant CRM, MarTech, data or digital transformation programmes
You will have broad expertise across CRM, customer engagement, marketing technology, CDP and customer data
You will have strong knowledge of at least two enterprise MarTech platforms such as Adobe, Braze and/or Bloomreach
You will be comfortable building productive relationships with strategic technology partners and using those relationships to support client and practice growth
You will have a strong understanding of Customer Data Platforms, customer data architecture, personalisation and journey orchestration
You will have a good understanding of digital and customer analytics and associated implementation programmes
You will be able to engage credibly with C-suite and senior marketing, CRM, data and technology leaders
You will be commercially minded with the ability to identify and convert consulting opportunities
You will be able to bridge the gap between business strategy, customer experience, data and technology
You do not need to be a hands-on developer or solution architect, but you will have sufficient technical depth to understand complex enterprise MarTech environments, challenge proposed solutions and confidently lead clients from discovery through to solution and proposal.
You are a team player:
You are energetic, positive and commercially minded
You are collaborative and comfortable working across multidisciplinary teams
You are a strong communicator with excellent written and verbal English
You have excellent presentation skills and can explain complex technology solutions to senior client stakeholders
You are a strong listener who can understand a client's requirements while asking the right questions to uncover the wider business challenge
You have strong organisational skills and are comfortable working across multiple clients, opportunities and programmes
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