Director of Technology, Network Services

As Director of Technology within our Network Services business unit, you will be responsible for shaping the Network Services technology strategy, innovation and development, product and services capability and operational excellence of a growing practice serving clients across the UK and internationally.

This is a hands-on leadership role for someone who has built, transformed and scaled technology services within an managed services partner, consultancy or systems integration environment. You will combine strategic leadership with practical delivery experience, ensuring solutions are not only well designed, but successfully implemented and adopted by clients.

Working closely with commercial, delivery and engineering leaders, you will help shape the future of our Network Services proposition, drive technology innovation and establish scalable delivery methodologies that improve quality, efficiency and customer outcomes.

You will lead multidisciplinary teams across the UK and India, creating a culture of accountability, continuous improvement and delivery excellence.

This is not a role for someone who simply defines processes or produces strategy documents. We are looking for an individual who can translate vision into action, establish practical ways of working and consistently delivery results through engineering teams.

What Makes This Role Different?

High-impact leadership role with significant influence over the future direction of a growing Network Services business.

Opportunity to shape technology strategy while remaining close to delivery and execution.

Responsibility for product and services technology roadmap

Leadership of UK and offshore engineering teams.

Ability to create and embed methodologies, frameworks and operating models that drive measurable outcomes.

Exposure to complex enterprise environments and large-scale digital transformation initiatives.

Key responsibilities

Technology & Practice Leadership

Define and execute the technology strategy for the Network Services practice.

Lead the development of market-leading network, infrastructure and platform capabilities. A focus on Network Automation and Network Monitoring.

Create and evolve service offerings, accelerators, frameworks and reusable methodologies.

Ensure technology roadmaps align with client requirements, market trends and business objectives.

Provide thought leadership across networking, infrastructure, cloud, security and operational technologies.

Delivery Excellence

Establish scalable delivery methodologies, governance models and operational standards.

Ensure projects are delivered on time, within budget and to agreed service levels.

Drive accountability across teams for delivery quality, performance and customer satisfaction.

Lead major client escalations and critical service recovery activities where required.

Product & Service Development

Develop repeatable and commercially viable service offerings.

Drive productisation of solutions, services and capabilities.

Identify opportunities for automation, standardisation and operational efficiency.

Work closely with commercial teams to support solution development, estimations and proposals.

Ensure propositions remain competitive and aligned to market demand.

Engineering Leadership

Lead teams covering networking, infrastructure, DevOps, cloud, security and operational engineering disciplines.

Build, develop and mentor high-performing technical teams across multiple geographies.

Foster a culture focused on execution, ownership and continuous improvement.

Support career development, succession planning and capability growth across the practice.

Promote engineering excellence, best practice and operational discipline.

Client Engagement

Act as a trusted advisor to senior client stakeholders.

Build strong executive-level relationships across strategic accounts.

Provide leadership during solution design, mobilisation and major transformation engagements.

Support business development activities, client pitches and strategic growth initiatives.

Desirable Skills & Experience

A builder and executor, not just a strategist.

Commercially aware and outcome focused.

Highly credible with technical and engineering teams.

Comfortable challenging existing ways of working.

Pragmatic and delivery-oriented.

Excellent communicator who can engage equally with engineers, clients and executive stakeholders.

Resilient, adaptable and able to lead through complexity and change.

Passionate about continuous improvement and operational excellence.