Internal Communications Manager

At B&M, clear and engaging communication helps our colleagues understand what’s happening across the business, what it means for them and what they need to know. As Internal Communications Manager, you’ll play a key role in making sure communications across B&M UK are well planned, coordinated and delivered consistently.

Working closely with the Head of Strategic Comms & Colleague Experience, you’ll take ownership of the day-to-day internal communications operation. You’ll manage the forward communications calendar, coordinate activity across our colleague channels, turn business priorities into practical communications plans and ensure campaigns, events and change communications are delivered effectively and to a high standard.

• Own the day-to-day internal communications calendar, coordinating and prioritising activity across the business to ensure communications are timely, relevant and well planned.
• Translate business priorities, projects and organisational change into practical communications plans, identifying audiences, messages, channels, timings and measures.
• Manage core colleague channels including The Tannoy and B&M Bulletin, maintaining a clear content rhythm and ensuring communications meet agreed editorial and tone-of-voice standards.
• Coordinate the end-to-end delivery of internal campaigns, colleague events and change communications, managing briefs, content, timelines, stakeholders and external suppliers where required.
• Work closely with the Head of Strategic Comms & Colleague Experience and wider stakeholders, managing routine communications requirements and escalating sensitive or higher-risk matters appropriately.

• Strong internal communications experience, with a track record of delivering multi-channel communications and campaigns within a busy, complex organisation.
• Excellent writing, editing and proofreading skills, with the ability to turn complex information into clear and engaging colleague communications.
• Strong planning and project management skills, with the ability to coordinate a busy communications calendar and manage multiple deadlines and priorities.
• Confident stakeholder manager who can understand briefs, provide practical communications advice and constructively challenge requests where appropriate.
• Experience delivering change communications, colleague engagement initiatives, internal events or campaigns, ideally within retail or another large operational business.

This is an excellent opportunity for an experienced internal communications professional who enjoys being close to delivery and making things happen. You’ll have significant ownership of the day-to-day communications operation, working closely with the Head of Strategic Comms & Colleague Experience to ensure priorities are translated into clear, consistent and engaging communications across B&M.

 We offer a range of fantastic benefits including staff discount at B&M and Heron Foods, access to our colleague portal with additional savings on retail, hospitality, and more.

See the full list of benefits here: https://careers.bmstores.co.uk/our-bm-benefits

 If you're ready for a new challenge in a growing, ambitious business, apply online today!

 B&M Retail is an equal opportunity employer. We’re committed to creating a diverse and inclusive workplace for all colleagues.