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Front of House Assistant

On-site in Harlow Garden Centre·Added 6 days ago (last checked 6 Oct)

Overview

Skills

Requirements

What we're looking for

Previous experience in a customer-facing or hospitality role is desirable but not essential, as full training will be provided.

Barista experience would be an advantage, but full training will be given to all successful candidates.

  • A warm, friendly, and approachable manner with strong customer service skills
  • Ability to work well as part of a team and use initiative
  • Good communication skills and attention to detail
  • High standards of personal presentation and hygiene
  • Flexibility to work weekends on a rota basis (essential)

Pay & benefits

What you'll get

  • Staff discount on garden centre and restaurant purchases
  • Free on-site parking
  • No evening shifts or split shifts, supporting a healthy work/life balance
  • Supportive team environment with opportunities for development

The role

An exciting opportunity has arisen at our Harlow Garden Centre Restaurant.

Are you passionate about delivering great customer service? Do you enjoy working in a lively, customer-facing environment and being part of a friendly, supportive team? If so, we'd love to hear from you!

We are looking for friendly, confident, and enthusiastic Front of House Assistants to join our restaurant team. You will be the face of our restaurant, helping to create a welcoming environment and ensuring every customer has a great experience.

What you'll do

  • Welcoming customers and providing friendly, attentive service
  • Taking orders and operating the till, handling cash and card payments
  • Preparing and serving hot drinks and beverages (barista experience is a bonus, but training will be provided)
  • Clearing and resetting tables to maintain a clean and inviting environment
  • Assisting customers with queries and ensuring their needs are met
  • Maintaining high standards of cleanliness and presentation in all front-of-house areas
  • Supporting the wider restaurant team during busy periods

How you'll work

Location: Harlow Garden Centre Restaurant, part of the Blue Diamond Group
Hours: Saturday and Sunday (multiple positions available - hiring 2-3 people), potential for overtime in the week too

About Blue Diamond Garden Centres

Industry
Retail

In their own words

About the company & team

Harlow Garden Centre is part of the Blue Diamond Group, the UK's largest garden centre group by turnover, with 54 centres across the UK and Channel Islands. The Group continues to grow and is committed to providing a supportive working environment, excellent training, and opportunities for career development.

At Harlow, we are passionate about creating an enjoyable experience for every customer, combining quality food and beverages with friendly service and a welcoming atmosphere. Our restaurant team plays a vital role in ensuring every visit is a positive and memorable one.

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