Gardening General Assistant

Are you passionate about retail, customer service, and gardening products? Do you enjoy working in a busy, hands-on environment where teamwork, presentation, and customer experience are important? If so, we would love you to join us as a Gardening General Assistant at Nailsworth Garden Centre.

Location: Nailsworth Garden Centre
Hours: Full-time, 40 hours per week, including alternate weekends
Salary: Competitive, depending on experience

Why Join Us?

Nailsworth Garden Centre is part of the Blue Diamond Garden Centres group, the UK's largest garden centre group by turnover, continuing to grow and expand across the UK and Channel Islands.

We are proud to create inspirational retail destinations that combine style, innovation, and exceptional customer service. Our centres attract an AB1 customer demographic, and we focus on delivering high-quality retailing with strong commercial performance and standout presentation.

Led by Alan Roper, the group has a strong reputation for developing people, offering long-term career progression, and maintaining excellent staff retention across the business.

The Role

As a Gardening General Assistant, you will support the day-to-day running of the Gardening Department, helping to deliver excellent customer service while maintaining high standards across the shop floor.

You will assist customers with gardening and landscaping products including compost, garden tools, pots, plant care, irrigation, and seasonal lines, while ensuring the department remains well-stocked, tidy, and visually appealing.

This is a hands-on role suited to someone with a positive attitude, strong work ethic, and enthusiasm for retail and gardening products.

Key Responsibilities

• Deliver friendly and helpful customer service at all times

• Assist customers with gardening product enquiries and purchases

• Replenish stock and maintain product availability

• Maintain high standards of merchandising and presentation

• Support seasonal changes, promotions, and displays

• Assist with stock control, deliveries, and department housekeeping

• Ensure pricing and POS are accurate and displayed correctly

• Work collaboratively with colleagues across departments

• Maintain health and safety standards at all times

• Support the wider team with day-to-day operational tasks

The Ideal Candidate

• Previous retail or customer service experience desirable

• Interest in gardening, landscaping, or outdoor products beneficial

• Friendly, approachable, and customer-focused

• Good communication and teamwork skills

• Organised with good attention to detail

• Able to work in a fast-paced retail environment

• Flexible and willing to support different departments when required

• Positive attitude with a hands-on approach

• Eager to learn and develop within a growing business

What We Offer

• Competitive salary

• Generous staff discount

• Ongoing training and development opportunities

• Supportive management structure

• Clear progression opportunities within a growing national group