IT Administrator

Birmingham Women’s and Children’s NHS Foundation Trust is looking for a PACS & IMS Administrator to support our Picture Archiving and Communication System (PACS) and Imaging Management System (IMS).

To provide administrative support to the PACS and IMS Support and to assist with the transfer of images to National and Worldwide PACS Teams. To ensure all clinical staff receive appropriate training on the use of PACS, IMS and Scheduler.  To work closely with all staff to provide and maintain a working system. To identify and develop in conjunction with the Clinical Systems Manager future software development potential of PACS, IMS and changes in clinical practices to meet the Trust’s business needs

• Maintaining user access database and determining the access rights of users.
• Act as a first line response for PACS and IMS queries relating to the PACS & IMS Systems. Redirect or answer telephone calls and e-mail correspondence as appropriate.
• Administration of the PACS and general system housekeeping. This is a complex daily task to ensure patients receive a high level of service from PACS e.g. ensuring all images entered accurately with appropriate reports as within RIS/IMS.
• To enter data onto the IMS system to facilitate the storage of external images. This often requires considerable investigative skills finding patient demographics from national Systems.
• To transmit and receive images/reports nationally in line with national data sharing agreements.
• To maintain a record of users and training related to PACS and IMS.
• To monitor the dispatch of images from the PACS system.
• To train other Trust Admin Staff in the basic use of PACS and IMS.
• To work with Trust MDT coordinators to ensure all imaging is available from outside Trusts for planned meetings.
• To import and export images and reports to/from CDs in line with National data Sharing Policies.

 Quality Assurance

Maintain strict confidentiality in relation to all patient, staff and workplace information gleaned during work on Clinical Systems.

Report any risks identified with the Clinical Systems, to your line manager initially, and record on the Trust risk and governance reporting systems.

• Able to concentrate for extended periods on detailed VDU and other work.
• Willing to work out of hours.
• Ability to travel between sites and visit clinical departments
• Confident and enthusiastic
• Able to work on own initiative
• Customer-focused
• Shows attention to detail
• Demonstrate alignment with the values and beliefs of the Trust
• Demonstrate an understanding of the practices of equality and inclusion in the team
• Team working
• Punctual and flexible across hours of work when required
• Good standard of Secondary Education including GCSE or equivalent in English, Mathematics and a Science subject.
• Experience in use of Microsoft Windows and Microsoft Office applications
• Knowledge of Electronic Patient Record solutions.
• Experience supporting information systems in a health care environment.
• Understand the importance of patient confidentiality
• Experience of PACS, IMS and IEP systems
• Aptitude for investigating, analysing and solving complex problems.
• Ability to support staff on the Helpdesk as necessary in the delivery of systems support.
• Ability to support Learning Difficulty Students, and Work Experience Students.
• Proven ability in learning new and complex computer systems.
• Competent computer user with good keyboard skills.
• Excellent communication skills, both written and verbal.
• Ability to work with system users with varying levels of computer skills.
• Good inter-personal and communication skills
• Ability to work as part of a team
• Ability to record and relay accurate messages
• Self-motivated and highly organized
• Ability to act on own initiative and take and implement decisions to resolve problems.
• Ability to manage own workload and assess, prioritise, and organise work under pressure to manage conflicting deadlines and to manage the workload of others as required
• Organisational skills
• Attention to detail
• Ability to use initiative
• Ability to work under pressure
• Ability to work to deadlines

• Basic certification/qualification in IT.