Datix Administrator

Employer information

Flexible working

Flexible working arrangements may be considered and discussions with the recruiting manager regarding this are encouraged.

Job overview

The Datix Administrator is a key member of the Quality Governance team, responsible for ensuring the Trust's Datix risk management system operates effectively and supports patient safety, risk management, incident reporting, and governance processes across the organisation.

The post holder acts as the primary point of contact for system users, providing technical support, training, data reporting, and system administration while working closely with Risk Managers, Governance Leads, IT Services, and RLDatix.

The ideal applicant would have a mixture of skills and experience in system administration, data analysis, customer service and NHS services.

Main duties of the job

Administrate and maintain the Trust's Risk Management software to ensure suitability for purpose

Provide first-line IT and functional support to the Trust's Risk Management software users so that they can effectively and efficiently operate the system and overcome problems that may arise.

Provide comprehensive user support and advice on a day-to-day basis to staff

Working for our organisation

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

Person specification

PROFESSIONAL / MANAGERIAL / SPECIALIST KNOWLEDGE

Essential criteria

• Previous experience in administrating a technical IT system (e.g. managing access for users, making changes to technical systems as needs change)

Desirable criteria

• Good IT Skills - Applications and Technical

QUALIFICATIONS

Essential criteria

• Educated to A Level standard

KNOWLEDGE & NATURE OF EXPERIENCE

Essential criteria

• Previous experience of administrating a technical IT system
• Experience in reporting data analysis findings in an accessible and insightful manner
• Experience in a customer-service facing position, resolving user queries
• Experience providing information, guidance and training to users

ANALYTICAL AND JUDGEMENT SKILLS

Essential criteria

• Ability to analyse data and present in a way that everyone can understand
• Experience in manipulating and analyzing large amounts of data and producing reports from it

Job Role

Essential criteria

• Why would you like to undertake this role in this Trust?

Additional employer information

Sponsorship

Please note, visa sponsorship is only available for certain roles in line with current UKVI regulations. Please ensure the role you are interested in meets the criteria for sponsorship before submitting your application. If you would like more information, please visit: UK Visas and Immigration - GOV.UK

Artificial Intelligence (AI)

We understand that some applicants may choose to use artificial intelligence (AI) tools to assist in preparing their application materials. While this is not discouraged, we kindly remind candidates that all submissions must be truthful and accurately reflect your own experiences and suitability for this role. Personal integrity and authenticity are central to our recruitment process. We value honesty and appreciate applications that are genuine and representative of the individual behind them.

Applications that rely too heavily on AI tools can appear generic and lack the detail we need to assess your skills and experience. Such applications will unlikely be progressed to interview.

Reasonable Adjustments

BWC is proud to be a Disability Confident Employer, committed to fostering an inclusive environment for those with a disability, long term health or mental health condition. The Disability Confident scheme means we actively encourage applications from people with disabilities, long term health or mental health conditions, and we want to ensure our recruitment practices are inclusive and accessible to all. Our aim is to get the best out of every individual and if successful for interview, you will be asked if you require any reasonable adjustments (special requirements). We will strive to support and accommodate these requests where possible.

Safeguarding

As a Trust employee you are required to comply with all legislation and guidance relating to safeguarding children and adults with care and support needs, and promoting their health and welfare. You are required to inform the Head of Safeguarding of any safeguarding concerns about your own children or children you live with. This information will be treated in a confidential manner.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

Documents to download

• Datix Administrator (PDF, 912.5KB)