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Band 4 Support Time and Recovery Worker - Families

On-site in Birmingham·Full-time·Added today (last checked 9 Nov)

Our summary

Salary
£28,392 - £31,157 a year

About £2,000 - £2,160 a month after tax.

Work mode
On-site, Birmingham
Contract
Permanent, full-time hours
Closing date
Apply by Sunday 15 November

Skills

The role

Are you passionate about supporting families, strengthening resilience, and preventing the escalation of safeguarding concerns?

Do you believe that whole‑family approaches lead to better outcomes and improved mental health recovery?

We are looking for a committed, compassionate Support Time and Recovery (STR) Worker – Families to join our Neighbourhood Mental Health Teams (NMHT), working in partnership with Birmingham Children’s Trust to provide early intervention, community‑based support and effective, joined‑up responses for families affected by mental health challenges.

This is a rewarding opportunity to make a real difference across Birmingham—promoting early help, improving collaboration between children’s and adult mental health services, and ensuring that the needs, voices and strengths of families are at the heart of care planning.

What you'll do

As an STR Worker – Families, you will help link adult mental health services with children’s services and community networks. You will work closely with clinicians, families, carers and partner agencies to identify risks early, reduce the impact of adult mental ill health on children, and empower families to build resilience and stability.

You will work jointly with Birmingham Children’s Trust to support coordinated, family‑focused intervention.

Act as a key part of the multidisciplinary Neighbourhood Mental Health Team.

Provide practical and emotional support to families in their homes and communities.

Promote mental health awareness and early‑help routes in community settings.

Help families navigate services, understand care pathways and maintain wellbeing.

Strengthen links with community groups, charities and culturally diverse networks.

Contribute to preventing escalation into statutory safeguarding services wherever possible.

Person specification

Appropriate diploma level qualification in health or social care

Essential criteria

  • Appropriate diploma level qualification in health or social care
  • Completed a counselling course or equivalent
  • Significant experience of working within a health/social care setting, for EG. HCA/OTTO/Assistant Psychologist
  • Understanding of equal opportunities policies, including dynamics of disability., sexism, racism
  • Understanding of the importance of involvement of a diverse group of service users and carers in service planning and monitoring
  • Ability to work effectively and cooperatively with user and carer groups.
  • Understanding of the interface within other services including mental health services
  • Car Driver or ability to be mobile over a geographical area within a timely manor
  • Approachable, helpful and encouraging with excellent interpersonal skills
  • Good IT skills including use of computerised service user information systems

Desirable criteria

  • Experience working with families within the community

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

About Birmingham and Solihull Mental Health

Industry
Health and social care

In their own words

About the company & team

Welcome to Birmingham and Solihull Mental Health NHS Foundation Trust.  Our 4000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year.  We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally. We also offer medical, nursing and psychology training and are proud of our international reputation for both research and innovation.

Our population is culturally diverse, characterised in places by high levels of deprivation which create an increasing demand for our services and a necessity for us to make sure everyone can access the help they need. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.  If you are looking for a place to belong, where you can make a real difference to people’s lives, join our team where our warm welcome is waiting for you.

Additional information

Please note that this post may close earlier than the indicated closing date if a sufficient number of applications are received.

Our Trust is committed to treating individuals fairly and ensuring they have the same opportunities to fulfil their potential, even if this means doing things differently for different people sometimes. We are working hard to ensure our workforce reflects the diversity within Birmingham and Solihull and that our services meet the needs of all diverse service users and carers.

The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As part of our safe recruitment practice pre-employment checks will be undertaken before any appointment is confirmed. As part of the selection process you may be required to undergo a Disclosure and Barring Service (DBS) check, however all cases of criminal record history are dealt with on a case by case basis.

Please note, if applicable for your role you will be required to cover the cost of your DBS certificate. This will be deducted from your salary over 3 months. 

All successful applicants will be required to complete the Trust’s induction programme. The Fundamental (Statutory and Mandatory) training will be in an e-learning format. You will be required to complete training modules online (approx. 9-14 hours depending on post) by the end of your second week with us.

If you are successful at the shortlisting stage of the recruitment process we may contact you via email to advise you of the interview details. Please ensure you access your email account from which you applied regularly once the position has closed. Our selection process may involve more than one interview or assessment. 

Applications from job seekers who require sponsorship to work in the United Kingdom (UK) are welcome and will be considered alongside all other applications. However, please ensure that you check if this role meets the eligibility criteria for sponsorship. Non UK /Republic of Ireland  candidates wishing to apply can self-assess the likelihood of obtaining a Certificate of Sponsorship here Browse: Work in the UK - GOV.UK (www.gov.uk). The minimum salary threshold for a Health and Social Care is £25,000 and for the Skilled Worker route is £38,700. If the starting salary for this role is below this, we will not be able to provide sponsorship.

Overseas applicants applying for entry clearance into the UK must present a criminal record certificate from each country they have resided in continuously or cumulatively for 12 months or more in the past 10 years. Guidance can be found here Criminal records checks for overseas applicants - GOV.UK (www.gov.uk)

Relocation expenses may be reimbursed subject to eligibility. The policy provides for reimbursement up to £8,000.

Please note - if you are applying for a role within Police custody, due to Police Vetting requirements you must have been a UK resident for the last years.

All open roles at Birmingham and Solihull Mental Health
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