Kitchen Manager - Pizzeria

Big Mamma is a French-Italian restaurant group born from the idea of Victor Lugger and Tigrane Seydoux. Over the last 10 years, we have opened the doors to more than 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Italy, and Belgium).

Napoli Gang is the Neapolitan pizza brand of the Big Mamma group. The brand currently includes 9 delivery and takeaway restaurants and 1 restaurant with 20 seats.

Our challenge: bringing the excellence of our products to your home.

Our entire ecosystem is designed as a restaurant school, with a training path and internal promotion opportunities that allow you to learn and discover all the professions of the kitchen, the pizzeria, and team management.

We are looking for people with a strong entrepreneurial spirit, who will become the key players in this beautiful challenge.

For our Napoli Gang kitchens in Paris, we are looking for a Kitchen Manager!

• Supervise rush management and the pace of pizza output

• Implement the correct application of operational production processes

• Know how to step into the most strategic position for service according to needs, particularly the pizzaiolo station

• Verify the correct execution of orders

• Welcome customers and guarantee a good takeaway experience

• Organize the distribution of work (setup, service, cleaning)

• Guarantee team training across different stations, particularly in the pizzeria

• Guarantee the smooth running of services (preparation times, connection rates, error rates)

• Ensure the Napoli Gang level of quality and excellence - goal: customer ratings above 4.6/5

• Ensure compliance with hygiene rules by everyone and supervise mandatory daily checks (fridges, expiration dates, etc.) - goal: hygiene score above 90%

• Responsible for the excellence, consistency, and speed of service, in accordance with the Napoli Gang vision / monitoring customer comments, team briefing, driving change.

• Responsible for customer reception / training, briefing, and supporting hostesses

• Guarantee the proper management of food and non-food stocks (placing orders, recording deliveries)

• Supervise inventories

Join us if

• You love Italian cuisine and the restaurant world

• You are rigorous, organized, and have good communication skills

• You love working in a team, you are proactive, and you know how to take initiative

• You know how to manage unforeseen situations

• Permanent contract (CDI)

• 50% Navigo pass reimbursement + ALAN health insurance

• A meal prepared every day with love by our squadra and a 15% discount in all our trattorie

• A Gymlib subscription to enjoy flexible access to thousands of gyms and wellness activities all over France

• Numerous career evolutions, geographic mobility in France & Europe, AND much more!

Ti aspettiamo!

BIG MAMMA is an equal opportunity employer. Qualified candidates will be considered for employment without regard to sex, gender identity, sexual orientation, color, religion, national origin, disability, age, or any other characteristic protected by law.

#JoinBigMamma