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Quality Governance Manager

On-site in London·Full-time·Added today (last checked 13 Nov)

Our summary

Salary
£55,524 - £62,652 a year

About £3,560 - £3,910 a month after tax.

Work mode
On-site, London
Contract
Permanent, full-time hours
Closing date
Apply by Thursday 26 November
Commute
Cycle to work scheme

Skills

Nice to have

Requirements

What we're looking for

  • • Degree-level qualification in a health, management or related subject, or equivalent professional experience
  • • Evidence of continuing professional development in governance, risk or patient safety
  • • Significant experience of clinical governance, risk management or patient safety in an acute NHS or complex healthcare setting
  • • Experience of managing incident processes and risk registers using Datix or a similar system
  • • Experience of producing governance reports and presenting to senior committees
  • • Experience of working with and influencing senior clinicians and managers
  • • Strong analytical skills, with the ability to interpret complex data and present clear insights
  • • Excellent written and verbal communication, including report writing for senior audiences
  • • Ability to manage competing priorities and deliver to tight deadlines
  • • Ability to influence, constructively challenge and build effective relationships at all levels
  • • Advanced IT skills (Excel, Word, PowerPoint)
  • • Detailed knowledge of NHS clinical governance, PSIRF and the CQC regulatory framework
  • • Understanding of risk management principles and the Duty of Candour
  • • Understanding of the NHS quality agenda and national patient safety priorities
  • • Commitment to an open, just and learning culture
  • • Alignment with Trust WeCare values and compassionate leadership
  • • Ability to work flexibly across Barts Health sites as required

Nice to have

  • • Postgraduate qualification in healthcare governance, risk, quality or leadership
  • • Registered healthcare professional (NMC, HCPC or GMC)
  • • Formal patient safety training (e.g. NHS Patient Safety Syllabus Level 2 or above), systems-based learning response or QI training
  • • Experience of preparing for or supporting CQC inspections
  • • Experience of supporting inquests, claims or complaints
  • • Experience of PSIRF implementation and learning responses
  • • Line management experience
  • • Experience using Power BI or other data visualisation tools
  • • Training and facilitation skills
  • • Knowledge of human factors and systems-based approaches (e.g. SEIPS)

The role

This opportunity would be ideally suited to an experienced Band 6 or Band 7 who is looking to broaden their knowledge and experience in clinical governance.

The Governance Lead plays a key role within the Division, working closely with the divisional leadership team to support the management of concerns and complaints, oversee investigations when things go wrong, and use governance data to drive improvements in the quality and safety of care.

The post holder will work closely with patients, families and clinical teams to ensure that learning from patient experiences informs meaningful service improvement.

Experience of using Datix is essential, as you will support clinical teams to investigate and respond to complaints, manage risks and incidents, and ensure that action plans arising from investigations are implemented and monitored to improve outcomes for both patients and staff.

The role also provides an excellent opportunity to gain experience of divisional and hospital-wide governance processes. You will participate in key governance meetings and activities, developing a broader understanding of how clinical governance supports the delivery of safe, effective and high-quality care across the Royal London Hospital.

What you'll do

  • Divisional governance: Provide day-to-day governance advice and support to divisional and specialty leadership teams, including effective quality and safety governance meetings.
  • Patient safety: Oversee incident management on Datix and coordinate proportionate learning responses under PSIRF, including Duty of Candour.
  • Risk management: Maintain oversight and quality assurance of divisional and hospital risk registers.
  • Regulatory compliance: Coordinate CQC readiness, clinical audit, NICE guidance and safety alert compliance, and policy review.
  • Reporting and insight: Produce clear, timely reports and dashboards for the Hospital Executive Board, Quality & Safety Committee and Risk & Regulation Committee.
  • Learning and leadership: Triangulate learning from incidents, complaints, claims and inquests, deliver training, and line manage members of the governance team.

As Governance Lead the post holder will have a key part to play in the implementation of the site’s Safe and Compassionate Quality Improvement plan and activities and in developing a proactive, open learning and improvement culture, in order to reflect Bart’s Health ambition to be a leader in safety and health care excellence.

About Barts Health NHS Trust

Industry
Health and social care

In their own words

About the company & team

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. 

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

Additional information

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.

As an Equal Opportunities Employer we actively support applications from individuals’ who apply under the Guaranteed Interview Scheme and will process your application as appropriate.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful. 

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. 

By applying for this post you are agreeing to Barts Health NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so. As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.

Barts Health promotes active travel as part of its goal to reach Net Zero. Each site is accessible by public transport and the Trust has a cycle to work scheme and some sites have Brompton Hire Pods.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received.

All open roles at Barts Health NHS Trust
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