Receptionist

Receptionist - Sonia Friedman Productions

Sonia Friedman Productions is looking for a personable, highly organised, and proactive Receptionist to manage reception, visitor hospitality, and meeting rooms at its Great Queen Street office in Covent Garden, London. Reporting to the EA to Sonia Friedman, you will work 9am-6pm, Monday to Friday.

Everyone at ATG Entertainment is expected to play their part in achieving our goals and upholding our Corporate Social Responsibility priorities:

Inclusion: Committing to creating and upholding a positive, inclusive culture that nurtures potential and supports well-being.

Sustainability: Playing your part in reducing our environmental impact and finding more sustainable ways of working.

Next Generations: Encouraging the next generation in live entertainment by contributing to our outreach and training programmes, including mentoring students and trainees, and supporting our Creative Learning and Community Partnerships work.

• Hours

  Full time

• Type

  Permanent - Full Time

• Location

  1st Floor
  London
  London
  WC2B 5AE

• Act as the first point of contact for all visitors, providing a warm, professional, and attentive welcome.
• Manage the building intercom, visitor access, incoming calls, and general enquiries.
• Welcome and look after guests from arrival to departure, coordinating with colleagues and arranging refreshments as required.
• Maintain awareness of daily meetings, visitors, and office activity, anticipating requirements.
• Ensure reception and front-of-house areas are consistently immaculate and welcoming.
• Exercise discretion and professionalism when welcoming high-profile guests and visitors.

• Manage meeting room bookings, cross-referencing diaries to ensure efficient use of rooms and avoid scheduling conflicts.
• Prepare meeting rooms ahead of appointments, including refreshments, materials, and basic technology checks.
• Arrange and pre-order refreshments, working lunches and catering for meetings and designated events.
• Clear, tidy, and reset meeting rooms promptly between appointments and at the end of each day.
• Monitor and replenish meeting room and hospitality supplies.
• Liaise with colleagues in advance regarding VIP visitors and particular hospitality requirements.

• Act as a designated key holder, responsible for opening the office and managing agreed access procedures.
• Conduct daily opening checks, ensuring reception, meeting rooms and communal areas are ready for the working day.
• Review forthcoming meetings, visitors, and hospitality arrangements, identifying requirements in advance.
• Maintain front-of-house presentation and readiness throughout the day.
• Undertake end-of-day checks, ensuring meeting rooms and reception are prepared for the following day.

• Receive and distribute incoming post, parcels, and deliveries.
• Coordinate outgoing post, couriers, and collections.
• Monitor and order reception and meeting-related supplies.
• Assist with access arrangements for suppliers, contractors, and maintenance visits.
• Support the Office Manager with relevant office procedures and general front-of-house administration.

• Previous experience in a high-quality reception, hospitality, or front-of-house role.
• Warm, personable, and confident, with excellent communication skills.
• Highly organised, proactive and attentive to detail.
• Able to anticipate needs, manage competing priorities and work independently.
• Professional, discreet, and comfortable welcoming high-profile visitors.
• Confident using Outlook, meeting room booking systems and standard office technology.
• Committed to delivering consistently excellent standards of hospitality and presentation.

ATG Entertainment's values set the tone for how we work, how we treat one another, and the culture we continue to build across the UK and the wider organisation.

THRIVE doing what we love (with passion and dynamism)

CONNECT through every act (with collaboration and kindness)

DARE to do different (with curiosity and courage)

PERFORM at our best (with customer focus and ownership)