Switchboard Operator

Salary - £26,520 per annum

Holiday - 28 days holiday, enhanced after 5 years of service.

• Operating switchboard, answering and forwarding incoming telephone calls.

• Transferring calls to the appropriate person or department.

• Taking down and passing on messages where necessary.

But there's more...

• Free meals on duty.

• Uniform offered and dry cleaned.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties.

• Introduce a friend scheme.

• Cycle 2 work scheme.

• UK attraction discounts @ Merlin Entertainments.

• Taste card.

• Life assurance scheme.

• Wage stream.

• Employee assistance programme.

• Arora star employee recognition.

• Long service recognition award.

With 710 spacious, soundproofed bedrooms, amazing runway views and a great selection of Food and Beverage outlets, Renaissance London Heathrow is the perfect location for airport travellers. The hotel has 15 well-appointed conference and meeting rooms, catering for up to 600 delegates. It offers a large gym facility, business centre and on-site parking with ample spaces for both guests and employees of the hotel.

A bit about what you will do...

Switchboard operators in our team create the start of an exceptional experience when guests get in touch.

• A passion for delivering exceptional levels of customer service.
• Calm, efficient and organised. Excellent communication skills and high standard of English.
• Listens and responds proactively to our guests' needs.

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.