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F&B Service Expert

On-site in London·Full-time·Added 10 days ago (last checked 5 Oct)

Overview

Job details

  • Full-time

    Per the ad.

Requirements

  • Work on-site in London

    No relocation package mentioned.

Benefits

  • Cycle to work scheme

    Commuter benefits named in the ad.

Skills

Pay & benefits

What you'll get

You'll be supported in and out of the workplace through:

  • Enjoy complimentary meals on duty
  • Save while dining with 20% off food & beverage in all participating Marriott Hotels and 50% off in one of the Central London Marriott Cluster properties
  • Travel smarter with discounted stays at over 9000 Marriott International hotels worldwide
  • Be celebrated through awards and recognition celebrations
  • Access 24/7 confidential wellbeing support in our Wisdom App
  • Stay active with our Cycle to Work Scheme
  • Plan confidently for the future with our supportive company pension scheme
  • Part of Marriott International, the largest hospitality brand in the world- this means national and internal promotion opportunities for the right candidates. The sky is your limit here
  • Work alongside some amazing talent- award winning, experienced hospitality professionals
  • Access to major high street discounts so you can treat your friends and family as required

The role

Breakfast, lunch or dinner, the best meals aren't just made by our brilliant chefs. They're made even more memorable by the great service our guests enjoy. As one of our Waiters, you'll make sure you know every dish on the menu, so you can make recommendations and answer any questions customers may have. You'll make sure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you'll deal with them right away. Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.

What you'll do

  • Take guests' food and beverage orders, making recommendations on menu items and taking opportunities to upsell where appropriate
  • Ensure that all customers enjoy quick and efficient service, and check with them that the meal is meeting their expectations
  • Ensure that the restaurant is set up and ready for each service period
  • Take responsibility for ensuring the overall cleanliness of the restaurant and buffet area, as well as the kitchen and potentially the bar area

How you'll work

This role also requires the ability to move and lift objects weighing up to 50 lbs. In addition, you'll need to be able to reach overhead and below your knees, including bending, twisting, pulling and stooping, and move over uneven or sloping surfaces. Prior to employment, we'll ask you to complete safety training and certification.

Explore our very big world

We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at London Marriott Hotel Maida Vale.

You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what's possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At Marriott...Be you.

What we're looking for

  • A warm, people-oriented demeanor
  • A team-player attitude
  • A safety-first approach
  • Positive outlook and dependability

You're welcomed here

Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

Hiring process

3 steps2 interviewsa task to do
  1. Application

  2. Phone screen

    With a Talent Acquisition · Phone call

    An initial conversation about the role and your job history to determine fit.

  3. Interviews

    One or several behavioural interviews, by phone, video or in person depending on the opportunity.

  4. Assessment

    Not every role

    Checks whether your experience and technical skills meet the role's requirements; for some roles it is part of the application, for others it comes between interview stages.

  5. Final review and offer · With a hiring manager

  • Interview questions are behavioural, about your specific experience.
  • Prepare your own questions: candidates are interviewing Marriott too.

About Marriott International

Industry
Hospitality
Founded
1927
Employees
100,000+
Headquarters
Bethesda, USA

In their own words

About the company & team

Surrounded by legendary attractions, London Marriott Hotel Maida Vale is a stylish fixture on the Northwest London cityscape. Here, we celebrate our uniqueness. We celebrate the dreamers who make their own mark, and with good reason.

We are effortlessly cool, situated just round the corner from the famous Abbey Road Studios, and our people are the heartbeat of our hotel. Turn new experiences into lasting memories at London Marriott Hotel Maida Vale.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

All open roles at Marriott International

Location

Marriott International · NW6 5RP

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