Director-Compliance

Minimum Qualifications

• Demonstrated experience leading a Compliance Risk Management and oversight program across multiple markets in large, complex, matrixed organisations.
• Strong understanding of regulatory requirements relevant to merchant acquiring and payments, including Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations.
• Demonstrated Compliance expertise in risk assessment, risk identification and articulation, issue resolution, and escalation to senior management and relevant company risk management forums.
• Proven ability to set the agenda on complex, evolving legal and regulatory requirements, provide effective challenge, question assumptions and critically assess information.
• Strong leadership, relationship management and collaboration skills, with the ability to build trusted relationships and influence stakeholders at all levels across a matrixed international organisation.
• Outstanding communication skills, with the ability to communicate complex topics clearly and effectively to senior leaders and governance forums.
• Knowledge of merchant acquiring, alternative and emerging payment models, and associated regulatory compliance risks.
• Experienced people leader with the ability to drive results in changing and ambiguous situations.
• University degree required; Compliance, Legal or related professional qualification preferred.
• Fluency in English required; Spanish, Portuguese or French language skills preferred for the LACC region.

Non-considerations for sponsorship:  

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.  

How will you make an impact in this role?

• Lead the second-line Compliance program for GMS in LACC, ensuring regulatory compliance risks are identified, assessed, monitored, controlled and escalated appropriately.
• Develop and implement a strategic risk assessment, monitoring and oversight framework for GMS International, with particular focus on the LACC region, and help drive consistency in approach across international markets where common standards, methodologies or governance are required.
• Provide effective challenge and oversight of GMS risk reduction and mitigation activities, as required under the Compliance Risk Management Program and the broader Operational Risk Program.
• Act as a point of escalation for GMS Line of Business Compliance regional teams, GMS and Compliance stakeholders, ensuring timely and appropriate resolution of risks and issues.
• Lead or coordinate selected GMS International Compliance initiatives, where appropriate, including cross-regional programmes such as Compliance Risk Assessments, Risk and Control Self Assessments, governance enhancements and other international risk management priorities.
• Communicate the status of the GMS International Compliance program, including strategic initiatives, risks, issues and key metrics, to senior leadership and relevant governance forums, ensuring clear visibility of both LACC-specific matters and broader international initiatives led or supported on by the role.
• Collaborate with key stakeholders including the General Counsel Office, Legal Entity Compliance Officers, Global Financial Crimes Compliance, Global Privacy Office, GMS Control Management, Internal Audit, broader GMS business teams and regional GMS International Compliance teams to support joined up execution of cross market priorities.
• Provide Compliance input on the development and evolution of centrally managed GMS policies, products, capabilities, processes and controls to enable the business to comply with applicable laws and regulations.
• Identify opportunities to simplify, standardise, and strengthen compliance risk management practices across GMS International, working with regional compliance leads and key control partners to support consistent execution.
• Maintain working knowledge of applicable laws, regulations and Company policies, with guidance from the General Counsel Organization, to support understanding of the Company's legal and regulatory obligations.

Minimum Qualifications

• Demonstrated experience leading a Compliance Risk Management and oversight program across multiple markets in large, complex, matrixed organisations.
• Strong understanding of regulatory requirements relevant to merchant acquiring and payments, including Anti-Money Laundering, Sanctions, Anti-Corruption, Data Privacy, Business Conduct and Payments Regulations.
• Demonstrated Compliance expertise in risk assessment, risk identification and articulation, issue resolution, and escalation to senior management and relevant company risk management forums.
• Proven ability to set the agenda on complex, evolving legal and regulatory requirements, provide effective challenge, question assumptions and critically assess information.
• Strong leadership, relationship management and collaboration skills, with the ability to build trusted relationships and influence stakeholders at all levels across a matrixed international organisation.
• Outstanding communication skills, with the ability to communicate complex topics clearly and effectively to senior leaders and governance forums.
• Knowledge of merchant acquiring, alternative and emerging payment models, and associated regulatory compliance risks.
• Experienced people leader with the ability to drive results in changing and ambiguous situations.
• University degree required; Compliance, Legal or related professional qualification preferred.
• Fluency in English required; Spanish, Portuguese or French language skills preferred for the LACC region.

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.