Key Account Manager

On-site in London·Added 2 days ago (last checked 23 Oct)

Amazon

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Our summary

Work mode: On-site, London

Skills

Requirements

- Experience building customer relationships, identifying business opportunities for clients and increasing adoption and utilization of company products
- Experience in sales or account management
- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
- Must be a self-starter with experience leading cross-functional projects or initiatives in an ambiguous environment - Knowledge of key technology and market trends
- Experience creating and implementing long-term transformational account strategies in a customer-facing role or equivalent
- Multi lingual capabilities with demonstrated expertise in managing sellers accounts.

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The role

Are you passionate about developing strategic partnerships with retailers and driving growth in how they sell online?

As a Key Account Manager, you will lead relationships with retail partners to drive their growth and success. You will develop and execute account strategies and identify opportunities to drive significant business growth. This role requires exceptional relationship management skills, strategic thinking, and the ability to influence cross-functional teams in a fast-paced environment. You must excel at navigating ambiguity, demonstrate strong business judgment, and thrive in an entrepreneurial environment.

This role offers an exciting opportunity to shape Amazon's business. You will collaborate with senior leadership and cross-functional teams to develop innovative solutions, address complex challenges, and drive strategic initiatives. Your insights from managing key retail partnerships will directly influence our marketplace.

Key job responsibilities
Responsibilities

Strategic Partnership Management: Own relationships with retail partners, develop account strategies, and drive business growth through data-driven recommendations and strategic initiatives.
Performance Optimization: Analyze complex performance data, identify strategic growth opportunities, and develop comprehensive action plans to help partners maximize their business potential on Amazon.
Field Leadership: Build executive-level relationships through strategic communication and engagement with retail partners. Lead executive business reviews and develop long-term partnership roadmaps.
Program Development: Identify systemic opportunities and develop new programs or processes to enhance the retailer experience. Collaborate with product teams to influence platform development based on partner feedback.

A day in the life
A Day in the Life As a Key Account Manager, you will work cross-functionally with senior leadership across Seller Experience, Seller Operations, Business Development, and Product Management, and build relationships with executive-level stakeholders at retail partners. You will provide valuable retailer insights to product teams and leadership, and create and drive initiatives for scale.

This role is based in LHR16 with 10-15% travel to meet retail partners across multiple regions. Our team aims to raise the bar on the partner and customer experience while enabling partners to drive growth efficiently by leveraging Amazon's capabilities.

About the team
This role explores opportunities to innovate in the automotive space. Our team aims to raise the bar on the car buying experience for end customers, while enabling industry partners to drive growth efficiently by leveraging Amazon's capabilities.

Hiring process

3 steps2 interviewsa task to do

Online application
Assessments
Online test · Not every role
Role-specific online assessments where the role requires them.
Phone screening
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If you meet the basic qualifications you may be asked to complete a phone screening.
Interview loop
With current employees
Individual interviews with current employees, each assessing different aspects of your skills and experience; in person or remote.

Some candidates move directly to the interview loop without a phone screening.
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