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Resales Executive

On-site in Eastleigh·Full-time·Added 2 days ago (last checked 6 Nov)

Abri

42 open roles

Our summary

Salary
Up to £35,052 a year

About £2,400 a month after tax.

Work mode
On-site, Eastleigh
Contract
Permanent, full-time hours
Closing date
Apply by Thursday 19 November

Skills

The role

Moving into a new home should be an exciting time for customers and a key part of that is making sure the conveyancing process is as smooth as possible where they receive a customer experience second to none.  That's where you come in.

We're looking for a Resales Executive to join us on a permanent basis, based from our Eastleigh office, to oversee the customer journey from the start of a shared ownership sale right through to completion. You'll be talking to customers and liaising with a range of internal and external stakeholders, including solicitors, all with the goal of providing an outstanding customer experience.

We're all about continuous improvement here at Abri so when you're not ensuring legal compliance across the process, you'll be tasked with looking at data and key lessons learnt so we can continue to make the process even better for stakeholders and, most importantly, customers.

If you thrive in a fast-paced environment, have a keen eye for detail and are as passionate about the customer experience as we are, we'd love to hear from you!

Your new role

Fore more information please see the job description below. 

About Abri

Industry
Housing association

In their own words

About the company & team

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? 

 We’re investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

  • We’re delivering 10,000 homes by 2030, ensuring affordable housing is built where it’s needed most
  • We’re investing in our communities, to address local issues and create opportunities for everyone 

As we grow, we’re re-establishing our strong local presence to provide a really good service. Abri has adopted a regional approach to service delivery, with our operating areas split into three, each with their local governance and leadership. This will ensure our colleagues are more visible, accountable and better connected to our customers and local communities to meet their diverse needs.  

More information about Abri and our strategic objectives can be found at www.abri.co.uk.

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