ERP Release Manager

Job Title: ERP Release Manager

Location: Liverpool (Hybrid)

Are you an experienced ERP Release Manager with a passion for delivering complex technology change in a controlled, structured way? Do you thrive on coordinating multiple stakeholders, managing competing priorities, and ensuring enterprise-wide ERP releases are deployed successfully with minimal business disruption?

At ABF Group Services, we're looking for a talented ERP Release Manager to join our growing ERP Platform team. In this pivotal role, you'll take ownership of the end-to-end release lifecycle across our ERP landscape, working closely with business stakeholders, delivery teams, testing functions, and strategic partners to ensure releases are planned, governed, communicated, and deployed effectively across our global business.

What you'll be doing

• Own and govern the end-to-end ERP release lifecycle, ensuring releases are planned, approved, communicated, and deployed successfully across the organisation.
• Maintain and publish the integrated ERP release calendar, roadmap, and deployment schedule, providing a single source of truth for release activity.
• Coordinate releases across Microsoft Dynamics 365, SAP, integrations, ISV solutions, platform updates, and infrastructure dependencies.
• Lead release planning, readiness reviews, risk assessments, governance activities, and go/no-go decision-making processes.
• Partner with ERP Functional Leads, PMO teams, testing functions, and delivery partners to align priorities, dependencies, timelines, and release scope.
• Chair the cross-Business Unit D365 Board, driving release visibility, stakeholder engagement, governance, and strategic alignment.
• Manage release risks, dependencies, conflicts, rollback planning, cutover activities, and post-release hypercare support.
• Deliver clear stakeholder communications and reporting on release readiness, testing progress, business impacts, deployment decisions, and continuous improvement opportunities

What you'll bring

• Significant experience managing releases across large-scale enterprise ERP platforms.
• Strong understanding of release governance, change management, deployment planning, cutover activities, and rollback procedures.
• Experience managing integrated release schedules spanning projects, enhancements, service updates, third-party applications, and integrations.
• Proven ability to work effectively with ERP Functional Leads, PMOs, business stakeholders, and delivery partners.
• Experience coordinating with testing and quality assurance teams and using testing outcomes to support release decisions.
• Experience leading governance boards, steering groups, or cross-functional planning forums.
• Strong stakeholder management, communication, risk management, and conflict resolution skills.
• Excellent reporting and presentation skills with the ability to translate complex technical information into clear business-focused updates.
• Strong leadership, organisation, and facilitation capabilities

Location

This role will be based at ABF's Liverpool location - Grocery Service Centre, Dunnings Bridge Road, Netherton, Liverpool