Maintenance Assistant

On-site in Chorley·Full-time·Added yesterday (last checked 11 Nov)

Zigup

181 open roles

Apply

Our summary

Salary: £26,000 a year
About £1,850 a month after tax.
Work mode: On-site, Chorley
Contract: Permanent, full-time hours
Closing date: Apply by Wednesday 23 December
Holiday: 23 days holiday + bank holidays

Skills

Requirements

What we're looking for

Strong customer service, relationship-building and communication skills.
Excellent organisation, prioritisation and attention to detail, with proactive follow-up.
Confidence with Excel and the ability to learn or use Syrinx (Point of Rental).
Commercial awareness, practical problem-solving and sound judgement on escalation.

Experience in repair coordination, fleet maintenance, rental operations or customer service involving suppliers and job management would be an advantage.

At Northgate Highways we're proud to be the UK's leading provider of specialist traffic management and support vehicles, with a reputation which has been carefully built over 40 years. We typically work with customers who support the largest National Highways projects on the UK roads and are known for our service excellence, state-of-the art vehicles and dedicated aftercare and support.

We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.

We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.

Pay & benefits

What you'll get

Annual holidays - 23 days per year, plus 1 day for your birthday, plus 8 bank holidays

Salary - £26,000 PA

Opportunity to enrol in company sharesave scheme

The role

The role of Maintenance Assistant is based on Buckshaw Village Park in a bright, spacious, modern and newly refurbished office. You will be part of a friendly team and will be joining a business that is a leader in its field, at a time of expansion and growth.

Are you organised, proactive and confident keeping customers informed? Join our Ongoing Faults and Repair Management Team as a Maintenance Assistant and help keep vehicles on the road by progressing repairs quickly and cost-effectively.

You'll manage ongoing vehicle faults for an allocated customer portfolio, from garage booking or breakdown action through to repair completion and handover for final costs. Working closely with customers, transport managers and garages, you'll minimise vehicle downtime, resolve delays and make sure customers know when their vehicle will be ready.

What you'll do

You'll coordinate vehicle repairs from booking to completion, liaising with garages, chasing progress and resolving or escalating delays to minimise downtime. You'll build strong customer and supplier relationships, provide regular updates, review estimates and obtain customer approval for chargeable damage before work begins. You'll also maintain accurate records and follow-ups in Syrinx (Point of Rental) and Excel, hand over outstanding costs when repairs are complete, and liaise with the Hire Desk on cover vehicle requests and collections.

How you'll work

Hours of work 9.00am to 5.00pm Monday to Friday, 37.5 hours per week.

About Zigup

ZIGUP is the leading integrated mobility solutions platform providing services across the vehicle lifecycle. The company provides its customers with vehicles, services and solutions that fit their mobility needs across LCV fleets, accident management and repairs.