Bodyshop General Manager
Zigup5d ago
Are you a dynamic leader with a passion for operational excellence and customer satisfaction?
£60k – £65k a yearGuildford
UK jobs. Bigger possibilities.
136,000+ live jobsCustomer Service Agent
On-site in Bristol·Full-time·Added 6 days ago (last checked 7 Oct)
Overview
Job details
£28,734 a year
Gross, as stated in the ad.
About £2,020 a month after tax.
Permanent contract
Full-time.
Requirements
Work on-site in Bristol
No relocation package mentioned.
Benefits
24 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.
Skills
Requirements
What we're looking for
You don't need any previous industry or vehicle rental administration experience to join our team (our proven induction training will take care of that!) but you'll need all of your customer service know-how, administration skill and most importantly your calm, 'can-do' attitude (along with a Full UK or EU Driving Licence, of course!) to get things done.
Pay & benefits
What you'll get
Salary: £28,734 pa + bonus up to £1,436 pa OTE
Weekly Hours: 42.5 hours / week
- A fantastic quarterly bonus scheme (£1,436 pa OTE)
- Start with 24 days annual leave, rising to 26 days with service plus the flexibility to buy or sell an extra 5 days each year. Of course, you'll have public holidays too, plus an extra day off to celebrate your birthday!
- free life assurance (2 x your salary)
- well-being services (incl. 24/7 GP service, mental health support and physiotherapy + Health Cash Plan, Dental Plan & Travel Insurance)
- exclusive colleague-only vehicle-leasing schemes
- pension & save-as-you-earn share scheme
- Our Benefits App offering unlimited access to a huge range of retailer discounts and cashback
- Stream App for all our colleagues - a Financial Wellbeing app that gives you more control over your pay. Not only does it let you choose when to get paid it also lets you put money aside each month and in addition you can get discounts on your shopping, check what benefits you're eligible for and can even put you in touch with a financial coach!
The role
We're here to keep people moving, that's what we do.
What you'll do
As a Customer Service Agent, you play a key role in taking our award-winning service directly to customers doors - expertly making sure our vehicles are where we need them to be, when we need them to be there.
An Northgate branch is a busy, fast-paced place to be and, as a Customer Service Agent, you will be right at the very centre of it. You're often the first point of contact for customers; so confidently delivering a great service with a smile is second nature. Where you really excel is in managing more than one task at a time - from resolving a customer rental query, administration of a customer account or overseeing the daily vehicle movements in and out of branch.
How you'll work
Early: 6:00am to 15:00pm
Mid: 7:30am to 16:30pm
Late: 8:30am - 17:30pm
Weekend will be on a 6-week rota, with lieu day for working Sat/Sun.
Sat: 7:00am to 15:00pm
Sun: 8:00am to 13:00pm
description
Location: Bristol Unit 13, Gypsy Lane, BS31 2ED
Life as a Customer Service Agent at Northgate
As a Customer Service Agent with Northgate, we offer
Of course, a great basic salary, but there's much more available for you at Northgate than just that. Some of our most popular benefits include (but aren't limited to)...
We are agile. We are experts. We are imaginative. We are reliable.
Keep your career moving, smarter.
About Zigup
ZIGUP is the leading integrated mobility solutions platform providing services across the vehicle lifecycle. The company provides its customers with vehicles, services and solutions that fit their mobility needs across LCV fleets, accident management and repairs.
- Industry
- Vehicle services
- Website
- zigup.com
In their own words
About the company & team
With over 50 sites nationwide Northgate are the go-to provider for bespoke accident claims and mobility services for motorists, we're trusted by some of the UK's best known motor insurers and motoring brands to help their customers when they need it most.
We're also part of something bigger - ZIGUP, a leading provider of integrated mobility solutions, supporting customers across the UK, Ireland, and Spain. We are proud to have been awarded a King's Award for Enterprise in 2025, recognised for our commitment to promoting opportunity and supporting social mobility. Unlock your potential in an industry-leading business, surrounded by inspiring individuals and leaders, fuelled by the opportunity to thrive in your career.
Additional information
We're committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We're here to support you.
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