Senior Flex Product Owner

We have a wide range of benefits for our employees including

• 24 days annual leave + bank holidays
• Holiday buy – up to 5 additional days
• Day off on your birthday
• Employee Assistance Programme
• Annual salary review
• Learning and development opportunities
• Enhanced paternity, maternity and adoption policies
• Yü made a difference Awards
• 3 days additional annual leave if you get married/civil partnership etc.
• Appointment allowance
• Long service recognition
• Refer a friend payment
• Company sick pay (subject to length of service)
• New modern facilities
• Death in service and critical illness cover
• Plus, many more

This position does not fulfil the UK Visas & Immigration sponsorship criteria for Skilled Worker, therefore we can only accept applications from candidates who already have an indefinite right to work in the UK.

Reports to: Head of Billing
Location: Full Time In Office, Nottingham (NG8)
Working hours: 37.5 hours per week, Monday to Friday

Passionate and motivated people are the power behind our growth so we're looking to expand our team, and you could be part of our success story.

Here's a taste of what you'll be doing

• Collaborate with stakeholders across Commercial, Trading, Finance, Operations, Customer Services, and Regulatory teams
• Act as the key interface between the business and technical teams
• Translate commercial propositions (e.g. Flex Tariffs, dynamic pricing, EV tariffs, demand-side response incentives) into clear, deliverable billing requirements
• Support flex billing outputs in line with commercial vision.
• Prioritise and manage the product backlog aligned to business goals, customer outcomes, and regulatory requirements
• Work closely with technical and delivery teams to deliver high-quality billing outputs.
• Define and maintain billing reconciliation (charging, credits, adjustments)
• Ensure billing solutions are accurate, scalable, and transparent for customers
• Support testing, release management, and operational readiness
• Identify and mitigate billing risks and revenue assurance issues
• Continuously improve billing processes to support future flexibility offerings

If you have what it takes you could be just what we're looking for...

• Proven experience as a Product Owner in a complex or regulated environment
• Strong understanding of Billing Complex
• Experience with Flex product structures
• Ability to translate complex business needs
• Strong stakeholder management skills
• Comfortable working in Agile environments
• Analytical mindset with attention to detail
• Experience in UK energy market (desirable)
• Knowledge of billing platforms such as Junifer, ICE, Kraken, SAP IS-U or similar