Clerical Officer - Waiting List

• A supportive & friendly working environment
• Active encouragement to learn and develop within your role
• Dedicated career pathways and great opportunities for continuing professional development
• Commitment to, and support for, your wellbeing

We offer a range of benefits to support our staff including:

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

£25,272 a year per annum

Here in the Waiting List department we are looking for an enthusiastic, motivated individual to join the team as a Clerical Officer.

This role is to provide clerical support to the Waiting List department, including producing and sending out standard letters, scanning, retrieval of files, ordering of stock and supplies and inputting data into computerised databases. There are also reception duties which include maintaining appointment systems, receiving general enquiries from patients, staff and visitors.

The successful candidate must be educated to GCSE level, including Maths and English at grade C or above, or equivalent qualification/demonstrable experience, as well as Computer literacy skills to RSA2, NVQ 2 or equivalent level.

Personal attributes should include being self disciplined and motivated, with an empathetic manner. Candidates should be able to work well in a team, prioritise their workload, have a flexible approach and possess sound communication skills.

The post holder will have specific duties such as:

• Routine typing of standard appointment/dna/cancellation letters
• Creating patient files
• Photocopying/scanning
• Inputting data into computerised databases
• Reception duties i.e. answering telephone calls
• Receiving general enquiries from patients, staff and visitors

The successful candidate will need to have excellent communication and organisational skills, and be comfortable working within a busy and demanding environment.

If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.

The post may become Permanent at the end of this Fixed Term/Secondment.

Previous applicants need not apply.

If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post

Permanent

Full-time

We look forward to receiving your application!

Trust Information Pack:https://yorkhospitals.pagetiger.com/hdjgxd

A full description of the role is available in the attachment: job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

York and Scarborough Teaching Hospitals NHS Foundation Trust

York Hospital

Wigginton Road

York

United Kingdom

United Kingdom

https://www.yorkhospitals.nhs.uk (Opens in a new tab)

10 November 2026

Agenda for change

Band 2

York Hospital

Wigginton Road

York