• Chase outstanding payments via phone, email, and letter.
• Maintain accurate records of customer interactions and payment status.
• Resolve invoice and payment queries in a timely manner.
• Monitor customer accounts and escalate issues as needed.
• Assist in preparing aged debt reports.
• Support month-end and year-end financial processes.
• Build strong relationships with internal teams and customers.
Benefits
• Company Pension Scheme
• 25 days of annual leave + bank holidays
• Additional annual leave days from certain levels of seniority
• Ability to buy up to 5 days of annual leave to reach a maximum of 30 days per annum
• Business closure over Christmas*
• Life Assurance x4 annual salary
• Enhanced family leave policies
• Enhanced Company Sick Pay
• Employee Assistance Programme - 24/7 support, free and confidential
• Corporate Discounts Platform
Flexible Benefits platform with ability to opt-in to various insurances (level of seniority dependent & self-funded at corporate rates) such as:
• Critical Illness Cover
• Cash plan
• Cycle to work
• Eye care
• Dental
*subject to exceptions and business needs