Spa Guest Services Assistant

• A smile! Someone who is a people person and team player.
• A natural communicator, someone who wants to be helpful.
• Flexibility to work on a rota basis across seven days a week.
• Accountable and organised.

• Christmas Day and Boxing Day Off
• 3 Team Member Parties a year- Spring, Summer and Winter
• Apprenticeships - the opportunity to learn and earn at the same time
• Team Member Discount on golf, food, drink, bedrooms
• Team Member Referral Scheme worth £300
• Free Meal Whilst at Work
• Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few...
• Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party

An excellent opportunity has arisen to join our Fabulous Y Spa Team as a Spa Guest Services Assistant. You'll be working closely with Drift Inn Guest Services and Bistro Team to ensure guests have a positive and memorable spa experience.

A Spa Guest Services Assistant is looking after every aspect of the guest Journey at Y Spa; we are a volume business and can have 50 guests per session so organisation and attention to detail are key.

• Fully opening and closing the spa safely completing all legal paperwork
• Health and safety checks i.e. hourly walk round safety checks, pool safety and rescue and water chemistry, first on seen at accidents
• Linen management, ordering, counting, bringing clean in, removing soiled linen
• Cleaning and tidying the spa so it is always immaculate, floors, lockers, relax rooms, clearing tables and spa garden
• Hosting the guests in Sound Wave Lounge and Hydromassage and Mind body space
• Deep cleaning on close up
• Liaising with the Duty Manage in the Drift Inn with any challenges

The spa is open Monday to Sunday and team hours are earliest 8.30 am and latest 9.00pm on a rota basis.

The role is 20 hours a week mostly evenings and weekends, working flexibly on any day of the week over 4 days.