Hospitality Team Member

On-site in Milton Keynes·Part-time·Added today (last checked 12 Nov)

WSH Group

821 open roles

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Our summary

Salary: £12.71 an hour
Work mode: On-site, Milton Keynes
Contract: Part-time
Holiday: 28 days holiday
Commute: Cycle to work scheme

Skills

Nice to have

Food Hygiene

Requirements

Qualifications

**Required:** • Excellent customer service skills with a genuine desire to help others • Strong communication and interpersonal abilities • Reliable, punctual, and professional demeanour • Ability to work effectively as part of a team

Flexibility to work varied shifts, including evenings and weekends • Basic numeracy skills for handling transactions • Attention to detail and organisational skills • Willingness to follow health and safety guidelines

**Desirable:** • Previous experience in hospitality, customer service, or a similar role • Familiarity with point-of-sale (POS) systems or hospitality software • Knowledge of food and beverage service standards • Additional language skills • First aid or food hygiene certification • Experience in a fast-paced service environment

The role

Job Description

We are seeking a Hospitality Team Member to join our dynamic team in Milton Keynes on a fixed term contract through the Christmas period.

In this role, you will be at the heart of our operation, delivering exceptional service and creating memorable experiences for our guests. You will work as part of a collaborative team, contributing to a welcoming and professional environment where every interaction matters. The successful candidate will demonstrate genuine warmth, reliability, and a commitment to excellence in all aspects of hospitality service. • Provide friendly and attentive service to guests, ensuring their needs are met promptly and professionally

Maintain a clean, organised, and welcoming environment across all service areas • Process transactions accurately and handle cash or card payments with integrity • Communicate effectively with team members to ensure seamless service delivery • Respond to guest enquiries and resolve issues with empathy and problem-solving skills • Follow health, safety, and hygiene protocols consistently
Adapt quickly to changing priorities and manage time effectively during busy periods • Support colleagues and contribute to a positive team atmosphere • Uphold company standards and policies in all guest interactions • Assist with setup, breakdown, and general housekeeping duties as required

Additional Information

Meal on shift
Endless tea and coffee on shift
Enrolment into the WSH pension scheme
28 days annual leave (plus extra day for your birthday off)
Enhanced maternity, paternity and family friendly leave with length of service
Access to everyday discounts and communication portal
Employee Assistance Programme and qualified Mental Health First Aiders
Cycle to Work scheme
Opportunity to develop and further your career in an exciting company

About WSH Group

WSH Group is a hospitality and catering business. Its advertised roles cover kitchen and food service positions such as chefs, catering assistants, kitchen porters, baristas and front-of-house staff, as well as management roles including chef managers, general manager and events manager.

Its careers page also lists branded operations such as Caterlink, Benugo, Genuine Dining and BM Caterers, and includes lounge hospitality work such as Lounge Host roles for the British Airways Lounge in Aberdeen.

All open roles at WSH Group