Hospitality Manager

We’re looking for an experienced Hospitality Manager to lead our hospitality operation and create outstanding experiences across meetings, events and functions. This is an exciting opportunity for a people-focused leader who enjoys a high-quality hospitality setting, builds strong client relationships and takes pride in delivering every detail to a high standard.

What you’ll be doing

• Leading the day-to-day hospitality operation (Monday to Friday)
• Planning service across meetings, events and functions (40 meeting rooms, 5 private dining rooms, 3 event spaces, bar)
• Leading, motivating and developing the hospitality team (16 team members, including Hospitality Deputy, Events Manager, 3 supervisors, as well as casual and agency team members)
• Building strong relationships with clients, customers and key stakeholders
• Maintaining excellent food, beverage, presentation and service standards
• Managing labour, stock, costs and operational controls
• Supporting menus, events and service innovation
• Ensuring food safety, allergen, health and safety and company standards are maintained

• Experience managing hospitality, events or high-quality food and beverage service
• A confident, warm and professional leadership style
• Strong planning, organisation and attention to detail
• Excellent client relationship and communication skills
• Commercial awareness and confidence managing operational priorities
• A passion for developing people and delivering exceptional service
• A positive, hands-on and solutions-focused approach

Why join BM Caterers?

• An annual day off for your birthday
• Monthly masterclasses with Michelin-starred chefs
• Fully funded development courses from Levels 2 to 7
• Apprenticeship and career development opportunities
• Freedom Friday - a paid day off to volunteer at a charity of your choice
• Free lunch on shift
• Discounts and cashback at a wide range of retail and leisure outlets
• Cycle-to-work scheme
• 24/7 access to the Mental Health Charter App
• Enhanced parental leave
• Paid leave for fertility treatment
• Grandparent leave
• Extra paid day off for your wedding or commitment day
• Pension and life assurance

Ready to join us?
Join us and find your happy career in a happy place.
At BM Caterers, we’re proud to be an inclusive employer. We welcome applications from people
of all backgrounds and are committed to creating a workplace where everyone feels valued,
supported and able to thrive. Even if you don’t meet every requirement, we’d still love to hear
from you.