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Deputy General Manager

On-site in London·Full-time·Added 10 days ago (last checked 3 Oct)

WSH Group

733 open roles

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Overview

Job details

Up to £40,000 a year
Gross, as stated in the ad.
About £2,690 a month after tax.
Full-time
Per the ad.

Requirements

Work on-site in London
No relocation package mentioned.

Benefits

28 days holiday inc. bank holidays
Paid annual leave, per the ad.

Skills

Pay & benefits

What you'll get

Salary: Up to £40k

28 Days holiday including bank holidays
3 volunteering days
plus your birthday off
3 days grandparent leave
24 week’s enhanced maternity leave
Bespoke training and development opportunities
Pension and life insurance
Discounts available on our PerkBox app; high street shops, holidays & cinema
Wellbeing hub
Access to employee assistance programme
Free meals whilst at work
Career development opportunities
HIT Apprenticeships for all experience levels

The role

We currently have an exciting opportunity for an experienced Deputy General Manager to join us at one of our highly prestigious contracts.

This is a fantastic opportunity for a passionate hospitality professional who loves great food, exceptional service and creating memorable experiences. Working as a key part of the management team, you’ll help lead a talented team, ensuring our day-to-day catering and hospitality operation consistently delivers at its best.

Events will be an important part of the role, so we’re looking for someone with strong events management experience who is confident bringing together people, food and service to deliver seamless experiences from start to finish.

What you'll do

As our Deputy General Manager your focus is to work closely with your teams to develop a great work relationship and together to provide the best customer service.

As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.

Support the General Manager in delivering an outstanding catering and hospitality experience.
Lead, motivate and develop the team, creating a positive and high-performing working environment.
Take a visible, hands-on approach, supporting the operation during busy service periods and events.
Plan, coordinate and deliver a variety of events, ensuring they run smoothly from initial preparation through to delivery.
Maintain consistently high standards of food presentation, service and customer experience.
Build strong relationships with the client, customers and key stakeholders.
Support team training, development and performance, helping colleagues reach their full potential.
Support the commercial performance of the contract, identifying opportunities to drive sales and manage costs effectively.
Ensure excellent standards of cleanliness, food safety, health and safety and operational compliance.
Respond quickly and positively to changing operational requirements and customer needs.
Support continuous improvement, bringing new ideas and creativity to the catering, hospitality and events offer.

How you'll work

Location: King's Cross, London

Schedule: Monday-Friday 9am to 5.30pm

Qualifications

Previous management or supervisory experience within catering, hospitality or a similar fast-paced environment
Strong events management experience
A genuine passion for food, service and the customer experience
A visible, hands-on leadership style
The ability to inspire, motivate and develop a team
A commercial mindset and an eye for detail
Confidence building strong relationships with clients, customers and colleagues
The energy and flexibility to thrive in a varied hospitality environment

About WSH Group

WSH Group is a hospitality and catering business. Its advertised roles cover kitchen and food service positions such as chefs, catering assistants, kitchen porters, baristas and front-of-house staff, as well as management roles including chef managers, general manager and events manager.

Its careers page also lists branded operations such as Caterlink, Benugo, Genuine Dining and BM Caterers, and includes lounge hospitality work such as Lounge Host roles for the British Airways Lounge in Aberdeen.

Website: wshlimited.com

In their own words

About the company & team

Title: Deputy General Manager

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

We embrace our differences to push creativity and we work together to be better.

Additional information

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

All open roles at WSH Group