Security Officer

Women In Security - Customer Service Focussed Security Officers

We're looking for people to join us to work as a Security Officer for a fantastic Museum in London, and we are keen to encourage more women to explore careers in customer-focused security.

This isn't just security. It's about creating a welcoming environment, building positive relationships, and delivering exceptional customer service while helping keep people safe.

Whether you're an experienced Security Officer or looking for a new career path, we'd love to hear from you.

• Be the first friendly face visitors see
• Deliver outstanding customer service
• Support a safe, secure, and welcoming environment
• Build positive relationships with staff and visitors
• Respond confidently and professionally to incidents
• Represent a world-leading technology client

• Excellent communication and people skills
• A professional and approachable manner
• Confidence, integrity, and reliability
• Customer service experience is highly valued
• SIA Licence preferred (or willingness to obtain one)

Interested? Apply now and secure a future with us!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace. Employee owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development and long-term success.

We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible.

When you join Wilson James, you'll be part of a business that:

• Invests in training, development and career progression
• Supports wellbeing and work-life balance
• Encourages diversity, inclusion and belonging
• Values innovation and continuous improvement
• Is built for long-term success, not short-term gain
• Gives you the opportunity to make a meaningful contribution to our future

Alongside a competitive salary, you'll benefit from:

• 5.6 weeks annual leave

• Employer Pension contributions

• Access to financial wellbeing support and lifestyle benefits

• Life assurance

• Specialist mental health & wellbeing support

• Online GP services for you and your family
• Discounts at hundreds of retail, leisure and lifestyle brands

• A Cycle to Work scheme

• Employee Referral scheme

• To hold a current DS SIA Licence
• Proven experience in a security role or a similar position.
• Strong observational skills with the ability to identify and respond to security threats.
• Excellent communication and interpersonal skills to interact with staff, visitors, and authorities.
• Ability to remain calm and act decisively in high-pressure situations.
• Flexibility to work various shifts, including nights, weekends, and public holidays.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.