Kitchen Dispatcher

On-site in London·Part-time·Added yesterday (last checked 3 Nov)

wagamama

480 open roles

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Our summary

Salary: £12.71 an hour
Work mode: On-site, London
Contract: Part-time
Commute: Cycle to work scheme

Skills

Pay & benefits

What you'll get

a culture that backs your growth, wellbeing and individuality
biweekly pay and a share of tips
50% off at wagamama outside of work
free meals on shift
early access to earned pay with wagestream
26 weeks full pay and 13 weeks half pay for new parents
30% off at other TRG brands including brunning & price pubs, barburrito and more

plus the usual good stuff, including pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards

The role

at wagamama, food is life. our kitchens are all about fresh food, good ingredients and making sure every order reaches our guests just as it should as a kitchen dispatcher in our delivery kitchen, you'll be the final pair of eyes on every order. you'll bring everything together, check it's spot on, pack it with care and get it ready for collection whether you've worked in hospitality before or you're completely new to it, there's a place for you at our bench. we'll give you the training, you bring your energy, personality and attention to detail

love the buzz of a fast paced environment
have a great eye for detail and take pride in getting things right
enjoy being part of a team and getting stuck in
can stay calm and organised when things get busy
love giving guests a great experience, even when you don't meet them face to face
want to learn, grow and build your confidence
want a workplace where you can be yourself

What you'll do

bringing orders together quickly and accurately, making sure everything is there before it leaves the kitchen
packing our dishes with care so they reach our guests just as they should
working closely with the kitchen team to keep orders moving and service running smoothly
handing orders over to our delivery partners and keeping things organised when it gets busy
keeping your area clean, organised and ready to go
following food safety standards and looking out for the people around you
bringing your personality and positive energy to every shift

no experience? no problem

you don't need hospitality experience to join us. we'll give you the training and support you need to get confident in the role, learn new skills and find your rhythm with the team what matters to us is that you care, you're ready to learn and you bring your personality to work

apply today + take a seat at the bench

we're all about personality, not perfection. you don't need to fit a mould or leave who you are at the door. bring your personality, bring your energy and bring what makes you, you we're proud to be a disability confident employer. no matter where you're from or who you are, you've got a seat at our bench

Hiring process

3 steps2 interviewsa task to do

Your first conversation with us
Phone call
A phone chat lasting up to 30 minutes, a chance to tell them about yourself, hear about wagamama and ask questions.
Your discovery session
With one of our restaurant managers · In person
A face-to-face session in a restaurant lasting around 2 hours: experiencing a live service, trying simple tasks, tasting the food, meeting the team, plus a relaxed chat with a restaurant manager.
Your final interview
With one of our area managers · Video call · Not every role
A more in-depth conversation, usually with an area manager, exploring experience, approach and what the candidate could bring. Only for assistant general manager, general manager, senior sous chef and head chef roles.

After an offer, onboarding documents and the contract are completed digitally via a text link.
Discovery session candidates get a free meal and a £30 voucher afterwards.

About wagamama

wagamama is a pan-Asian restaurant group serving ramen, rice bowls, plant-based dishes and more. Guests can dine in, order click + collect, or get delivery through partners such as Uber Eats and Deliveroo.

The company runs a loyalty program called soul club, accessed via its app, where members earn stamps as they spend and unlock free food, birthday treats and exclusive events and experiences.

Industry: Restaurants
In the UK: London

All open roles at wagamama