Area Manager

On-site in the UK·Full-time·Added today (last checked 3 Nov)

wagamama

480 open roles

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Our summary

Work mode: On-site, the UK
Contract: Full-time
Holiday: 25 days holiday + bank holidays
Pension: 6% employer pension

Skills

Commercial Performance

Requirements

What we're looking for

proven multi-site leadership experience within a strong hospitality, restaurant or consumer-facing business
experience leading and developing general managers or senior site leaders
strong commercial judgement, including ownership of an area P&L, labour and budgets
a track record of improving performance and building sustainable results through others
the confidence to coach, challenge and make clear, evidence-led decisions
a warm, straightforward and inclusive leadership style, with the energy to keep things moving

Pay & benefits

What you'll get

competitive salary, car allowance and 30% bonus opportunity
come as you are culture, where individuality is celebrated and everyone has a seat at the table
£200 monthly wagamama food allowance, so you can enjoy all your favourite dishes on us
private healthcare cover for your family
6% pension contribution
25 days holiday plus bank holidays
discounts across retail, hospitality and leisure, with perks that make life sweeter
family-friendly pay, including 26 weeks' full pay plus 13 weeks' half pay for expectant or adopting parents

nothing brings people together like great food. no matter where you're from or who you are, you've got a seat at our table | because food is the ultimate connector, and here everyone belongs

The role

lead a high-performing area where general managers feel empowered to own their restaurants, teams thrive and every guest leaves with a great wagamama experience. you'll turn regional priorities into focused action while owning commercial performance, operational standards, people and culture across your nine sites

What you'll do

lead, coach and develop general managers, building confidence, capability and accountability
own your area P&L, driving sales, EBIT and sustainable growth
create consistently brilliant hospitality, food, kitchen and operational standards
build a caring, inclusive culture with strong retention and a visible pipeline of future leaders
use guest, competitor and local market insight to unlock opportunities across the area
lead change and bring business priorities to life without losing pace, performance or people

wales 📍 | competitive salary + car allowance + 30% bonus

at wagamama, food is life 🥢 and we're here to make every bite count. with over 170 restaurants across the UK and growing, we've been serving fresh, vibrant, asian-inspired flavours since '92. it's all about good food, good energy and making people feel at home 🍜🔥

we're looking for an area manager to lead nine restaurants across our wales patch 🌱

you'll lead through your general managers, creating brilliant restaurant performance, strong teams and memorable guest experiences

sound like your kind of challenge? apply today

Hiring process

3 steps2 interviewsa task to do

Your first conversation with us
Phone call
A phone chat lasting up to 30 minutes, a chance to tell them about yourself, hear about wagamama and ask questions.
Your discovery session
With one of our restaurant managers · In person
A face-to-face session in a restaurant lasting around 2 hours: experiencing a live service, trying simple tasks, tasting the food, meeting the team, plus a relaxed chat with a restaurant manager.
Your final interview
With one of our area managers · Video call · Not every role
A more in-depth conversation, usually with an area manager, exploring experience, approach and what the candidate could bring. Only for assistant general manager, general manager, senior sous chef and head chef roles.

After an offer, onboarding documents and the contract are completed digitally via a text link.
Discovery session candidates get a free meal and a £30 voucher afterwards.

About wagamama

wagamama is a pan-Asian restaurant group serving ramen, rice bowls, plant-based dishes and more. Guests can dine in, order click + collect, or get delivery through partners such as Uber Eats and Deliveroo.

The company runs a loyalty program called soul club, accessed via its app, where members earn stamps as they spend and unlock free food, birthday treats and exclusive events and experiences.

Industry: Restaurants
In the UK: London

All open roles at wagamama