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Front of House Manager in Tewkesbury

On-site in Tewkesbury·Full-time·Added today (last checked 26 Oct)

wagamama

496 open roles

Our summary

Salary
£14 an hour
Work mode
On-site, Tewkesbury
Contract
Full-time
Commute
Cycle to work scheme

wagamama is hiring for this role in several places. This vacancy is in Tewkesbury.

Pay & benefits

What you'll get

  • a culture that backs your growth, wellbeing and individuality
  • up to £1,000 annual bonus
  • biweekly pay and a share of tips*
  • 50% off for friends and family
  • free meals on shift
  • early access to earned pay with wagestream
  • 26 weeks full pay and 13 weeks half pay for new parents
  • 30% off at other TRG brands (brunning & price pubs, barburrito and more)

in addition to this, we offer the usual benefits such as pension scheme, holiday, training, cycle to work scheme, retail and leisure discounts, discounted gym memberships and long service awards

The role

at wagamama, food is life. we care deeply about fresh ingredients, great service, and the kind of leadership that lifts everyone up. as front of house manager, you will lead with energy, orchestrate seamless service, solve problems on the fly, and inspire your team to deliver unforgettable guest experiences

What you'll do

  • working closely with the rest of the management team to run a vibrant and high-performing restaurant
  • helping your team feel seen, supported, and proud of what they do
  • jumping into service, solving problems fast, and keeping energy high
  • nurturing your team to grow, not just hit targets
  • thinking with a kaizen mindset - constantly spotting the little ways we can do things better, then making them happen
  • are passionate about supporting your team, focusing on training and developing others to help them be the best they can be whilst maintaining high standards
  • are experienced in running and planning shifts to make sure we have the right cover, love working with the team, and coaching on the go
  • have experience in managing labour and rotas, and understand the financial performance of your restaurant
  • love to celebrate success with your team, recognising what drives individuals and their needs

what you'll be doing

you'll love this role if you...

apply today + take a seat at the bench

we're proud to be a disability confident employer. no matter where you're from or who you are, you've got a seat at our bench

feed yourself, feed others

*100% of tips go to our teams. actual tips by restaurant will vary. tips are left solely at our guests discretion and are not considered as wages by the company nor are they guaranteed in any way

Hiring process

3 steps2 interviewsa task to do
  1. Your first conversation with us

    Phone call

    A phone chat lasting up to 30 minutes, a chance to tell them about yourself, hear about wagamama and ask questions.

  2. Your discovery session

    With one of our restaurant managers · In person

    A face-to-face session in a restaurant lasting around 2 hours: experiencing a live service, trying simple tasks, tasting the food, meeting the team, plus a relaxed chat with a restaurant manager.

  3. Your final interview

    With one of our area managers · Video call · Not every role

    A more in-depth conversation, usually with an area manager, exploring experience, approach and what the candidate could bring. Only for assistant general manager, general manager, senior sous chef and head chef roles.

  • After an offer, onboarding documents and the contract are completed digitally via a text link.
  • Discovery session candidates get a free meal and a £30 voucher afterwards.

About wagamama

wagamama is a pan-Asian restaurant group serving ramen, rice bowls, plant-based dishes and more. Guests can dine in, order click + collect, or get delivery through partners such as Uber Eats and Deliveroo.

The company runs a loyalty program called soul club, accessed via its app, where members earn stamps as they spend and unlock free food, birthday treats and exclusive events and experiences.

Industry
Restaurants
In the UK
London
All open roles at wagamama
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