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Nurse Examiner

On-site in London·Full-time·Added 2 months ago (last checked 4 Oct)

Vitality

21 open roles

Overview

Job details

  • Permanent contract

    Full-time.

Benefits

  • Pension matched up to 6%

    The employer matches what you pay in, per the ad. The legal minimum is 3%.

Skills

Requirements

What we're looking for

  • NMC Registered Nurse with a minimum of 10 years' post-registration experience
  • Outstanding communication skills with the ability to build trusted relationships
  • Self-motivated and organised, with the confidence to work independently across your local area
  • NMC Registered Nurse with a minimum of 10 years' post-registration experience.
  • Full UK driving license and willingness to travel daily within your designated territory.
  • Strong clinical knowledge and experience in phlebotomy.
  • Confidence working independently and managing your own workload.
  • Excellent communication and relationship-building skills.
  • A caring, empathetic approach with the ability to put people at ease.
  • Strong organisational skills and attention to detail.
  • Comfortable using technology and working remotely.
  • Positive, professional, and customer-focused in every interaction.
  • Able to balance multiple priorities in a fast-paced environment.
  • Strong observation and critical thinking skills.
  • Curious, proactive, and committed to continuous learning.
  • An active listener who asks thoughtful questions and adapts to individual needs.
  • You must be a fully qualified nurse registered with the Nursing & Midwifery Council (NMC).
  • Full driving licence is essential.
  • You should have a broad range of nursing experiences, medical knowledge and be experienced in phlebotomy and competent to work independently.
  • Attention to detail - critical to remember the smallest details.
  • An excellent communicator both written and verbal and with great people / customer service skills.
  • You must be computer literate and able to work independently with drive, enthusiasm and resilience.
  • Strong team working skills coupled with the ability to collaborate well.
  • Skills to be able to manage many priorities in a fast paced environment.
  • Polite, confident and professional telephone manner.
  • Observation skills.
  • Empathy and sensitivity to clients' needs and concerns.
  • Be comfortable and confident in working remotely and independently.
  • Critical thinking - to be able to assess a situation and make decisions on the spot.
  • A keen desire to learn - to have a curious mind and be an avid learner as well as being prepared for continual learning.
  • An active listener and can ask the right questions.

Pay & benefits

What you'll get

  • Bonus Schemes - A bonus that regularly rewards you for your performance
  • A pension of up to 12%- We will match your contributions up to 6% of your salary
  • Our award-winning Vitality health insurance - With its own set of rewards and benefits
  • Life Assurance - Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

If you are successful in your application and join us at Vitality, this is our promise to you, we will:

  • Help you to be the healthiest you've ever been
  • Create an environment that embraces you as you are and enables you to be your best self
  • Give you flexibility on how, where and when you work
  • Help you advance your career by playing you to your strengths
  • Give you a voice to help our business grow and make Vitality a great place to be
  • Give you the space to try, fail and learn
  • Provide a healthy balance of challenge and support
  • Recognise and reward you with a competitive salary and amazing benefits
  • Be there for you when you need us
  • Provide opportunities for you to be a force for good in society

We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.

The role

As a Vitality Nurse Examiner, you'll play a key role in helping our members take charge of their health and wellbeing. Every day brings variety as you carry out health screenings, collect and test blood, urine and saliva samples, and gather valuable medical information across a wide range of conditions. You'll also deliver services such as Medical Telephone Questionnaires, Member Health Checks and Wellness Days, making a real difference to people's health journeys. Working across a designated area, you'll meet members in a range of settings, building trusted relationships while providing exceptional, personalised care and support wherever it's needed most.

You will work a 37.5 hour week across 5 days with an alternating Saturday Rota (shifts between 8-4, 12-8). You will be required to travel daily within your designated area, so a full clean driving license is required. A degree of flexibility is required. Although you will work independently, you will be part of a team of Nurses professionals and Office team members.

What you'll do

  • Conduct client screening appointments in members' homes or workplaces.
  • Complete Medical Telephone Questionnaires when diary availability allows.
  • Liaise with members, underwriters, and operational teams to deliver a positive customer experience.
  • Manage client expectations in line with company policies and procedures.
  • Plan, organise and prioritise your workload and equipment to support your daily activities.
  • Work closely with the concierge team to manage appointments and your diary effectively.
  • Take ownership of each case, conduct health assessments, and collect samples for insurance applicants and healthcare customers.
  • Promote health and wellbeing through every member interaction.

How you'll work

Working Pattern and Location - Surrey/ West Sussex area. Full time, 37.5 hours per week.

description

Team - Medical Collections

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Industry
Insurance
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