Warehouse Shift Manager

As a Warehouse Shift Manger your role is to supervise the receipt, storage of goods, picking, packing, and shipping individual orders or consolidated consignments. To manage warehouse staff, vehicles, and other equipment, and oversee security, H&S, sanitation, and administrative functions. All whilst meeting customer needs and regulatory requirements in complete adherence with ISO 13485 + A11:2021 Quality Management System (QMS).

• Ensure compliance with company policies, legal obligations, and professional standards, including Data Protection and Health & Safety.
• Implement productivity, quality, and customer service KPIs, fostering a culture of continuous improvement.
• Oversee the maintenance and optimization of housekeeping using LEAN and 5S methodologies.
• Coordinate inbound and outbound operations for multi-channel platforms, ensuring infrastructure meets product requirements.
• Conduct inventory analysis and reporting, alongside reviewing cost reduction methods.
• Uphold warehouse Health and Safety requirements, implementing Standard Operating Procedures and Work Instructions.
• Support management in achieving targets and maintaining effectiveness of ISO 13485:2016 + A11:2021 QMS.

• Communicate job expectations and conduct appraisals with warehouse Team Leaders.
• Foster effective communication within the team, holding briefings as needed.
• Mentor and coach employees to develop a flexible workforce while managing formal staff issues.
• Maintain accurate payroll and holiday systems, promoting teamwork in a supportive environment focused on continuous improvement.
• As part of the role, you will also be responsible for developing and maintaining stakeholder relations to address any distribution issues or resolve general queries.