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Store Manager

On-site in Hartlepool·Added 16 days ago

Vision Express

202 open roles

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Overview

Job details

Permanent contract
Per the ad.

Benefits

33 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.

Skills

Retail

Pay & benefits

What you'll get

· £350 towards frames or designer sunglasses, with unlimited spend on lenses
· 33 days holiday with buy/sell options
· Family & friends discounts + free eye tests
· Employee wellbeing support
· Opportunities to support global vision through the OneSight Foundation

The role

Where customer service meets premium eyewear and med-tech innovation.
Are you a proven retail leader ready to take ownership of your own store?
Join Vision Express, part of the global EssilorLuxottica group, and work with leading brands like Ray-Ban, Meta, Oakley, Prada & Nuance.

What you'll do

· Lead, coach, and develop a high-performing retail team
· Drive commercial performance through exceptional customer experience
· Take full ownership of store results, KPIs, and operational excellence
· Lead from the front on the shop floor, delivering personalised service
· Oversee all store operations including rotas, stock, compliance, and standards
· Build a strong team culture focused on engagement, development, and accountability
· Partner with support teams to deliver continuous improvement and business success

Store Manager - Vision Express

What You'll Do

Earn More at Vision Express

Earn monthly bonuses on top of your salary. Store Managers who deliver strong commercial performance can benefit from a competitive bonus scheme with uncapped earning potential, rewarding both leadership and results.

What We're Looking For

· Strong retail leadership experience in a customer-focused environment
· Confident leading, motivating, and developing high-performing teams
· Commercially driven with a track record of delivering results
· Passionate about customer experience and retail excellence
· Resilient and adaptable leader, comfortable managing change
· A natural communicator who can engage, influence, and inspire

Optics experience is not required - we'll support you to learn everything you need.

Why Vision Express

With over 590 stores across the UK, Ireland, and Jersey, we're a leading optical retailer and a growing med-tech business. Backed by EssilorLuxottica, we invest in innovation, our people, and your career development.
Ready to take the next step in your retail leadership career?

About Vision Express

Vision Express is an optical retailer providing eyecare and eyewear, offering eye tests, prescription glasses, sunglasses and contact lenses both online and through its store network. The company has grown from a single store in 1988 to over 590 stores in the UK, Ireland and Jersey.

Its product range spans designer and exclusive eyewear brands, contact lenses, AI glasses such as Ray-Ban Meta and Oakley Meta, and Nuance Audio hearing glasses, alongside services including advanced eye tests, OCT 3D eye scans and contact lens appointments. The company also operates manufacturing and lab functions, with around 250 colleagues in its Tech Centre and over 200 in its Store Support Centre.

Industry: Optical retail
In the UK: Ruddington, Nottingham
Website: visionexpress.com

Good to know if you are moving

Early careers pathways include Apprenticeships, Pre-Registration Optometrist programmes and Clinical Learning in Practice (CLiP) placements.
Teams include Optometry, Stores, Manufacturing, Joint Venture Partner and Store Support Centre.

All open roles at Vision Express