Retail Optical Assistant
Retail Optical Assistant - Vision Express Where customer service meets premium eyewear and med-tech innovation.
UK jobs. Bigger possibilities.
136,000+ live jobsPermanent contract
Per the ad.
Work on-site in Middlesbrough
No relocation package mentioned.
33 days holiday
Per the ad, which doesn’t say whether bank holidays are on top.
• £350 towards frames or designer sunglasses, with unlimited spend on lenses
• 33 days holiday with buy/sell options
• Family and friends discounts plus free eye tests
• Employee wellbeing support
• Competitive bonus scheme linked to business performance
• Opportunities to support global vision through the OneSight Foundation
Assistant Store Manager - Vision Express
Are you an experienced retail leader looking for your next challenge? We're looking for an Assistant Store Manager to join Vision Express and play a key role in delivering exceptional customer experiences, developing colleagues, and driving store performance.
This Assistant Store Manager opportunity is ideal for someone with previous retail leadership experience who is ready to further develop their career in a supportive and customer-focused environment. Working closely with the Store Manager, you'll help lead the team, drive commercial performance, and ensure the store delivers consistently high standards.
• Support the Store Manager in leading, coaching and developing colleagues
• Conduct regular 1:1s, coaching sessions and on-the-job training
• Drive sales performance through effective KPI management
• Support recruitment, onboarding and colleague engagement activities
• Deliver exceptional customer experiences and service standards
• Maintain operational excellence and compliance across the store
• Lead the shop floor and take responsibility for the store in the Store Manager's absence
• Previous experience as a supervisor, team leader, deputy manager or Assistant Store Manager
• Strong people leadership and coaching skills
• Experience developing and motivating teams to achieve results
• Good understanding of performance management processes
• Commercial awareness and confidence using KPIs to improve performance
• Excellent communication and customer service skills
• Flexibility to support the needs of the business
As an Assistant Store Manager at Vision Express, you'll be part of EssilorLuxottica, a global leader in eyewear and eyecare. You'll work with leading brands including Ray-Ban, Oakley, Prada and Meta while benefiting from industry-leading training, ongoing development and clear progression opportunities. Whether you're already an Assistant Store Manager or looking to step into an Assistant Store Manager role, we'll help you build a rewarding long-term career.
Vision Express is an optical retailer providing eyecare and eyewear, offering eye tests, prescription glasses, sunglasses and contact lenses both online and through its store network. The company has grown from a single store in 1988 to over 590 stores in the UK, Ireland and Jersey.
Its product range spans designer and exclusive eyewear brands, contact lenses, AI glasses such as Ray-Ban Meta and Oakley Meta, and Nuance Audio hearing glasses, alongside services including advanced eye tests, OCT 3D eye scans and contact lens appointments. The company also operates manufacturing and lab functions, with around 250 colleagues in its Tech Centre and over 200 in its Store Support Centre.
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