People Partner - Midlands

The Role Outline: Your Week at a Glance

As our Regional People Partner covering the Midlands and the M4 Corridor, you are the commercial and cultural anchor for 10 hotels and over 1,200 employees.

This is a true hybrid role requiring you to manage complex Employee Relations while regularly visiting your sites, building face-to-face trust with your General Managers, and managing periodic overnight stays. We are not looking for someone to simply police HR policy from afar. We need a highly visible, genuinely positive coach who brings natural warmth, empathy, and strong drive to the region. We want you to build absolute trust, drive real engagement, challenge operational assumptions constructively, and implement commercial change that actually sticks.
Our People Team is built on incredibly strong foundations-a highly collaborative and deeply experienced group, supportively connected across the UK.

Why Village?
At Village, we do hospitality a little differently. We are all about personality, genuine connections, and creating great experiences for our guests and each other. That is why we back our teams to be themselves, take ownership, learn new skills, and grow their careers.
We are completely open-minded about your background. Hospitality experience is a great bonus, but if you have a strong background in Learning & Development, Leisure, or Teaching, we absolutely want to talk to you. If you are friendly, positive, love working with people, and have a natural ability to instantly lift a room, we will give you all the support, training, and opportunities you need. Because it really does take a Village.

How the Village Thrives
We live our culture through three simple commitments:

• We Can & We Do: We show up to make a genuine difference and do fantastic work every day, with purpose.
• We Will: Treat each other with respect and dignity. No ego, no drama. We try our best and look out for each other.
• We Care: We care about our impact on guests, the community, and each other.

Your Territory: What You Will Actually Be Doing
As our Regional People Partner, you are the engine of our people strategy. We trust you to handle:

• Managing a region of 10 hotels: You will balance home working with vital on-site visits (around one visit per hotel each month), using periodic overnight stays to truly understand the pulse of your locations.
• Acting as the ultimate commercial partner: You will navigate the operational experience of a long-standing team to proactively drive employee satisfaction, retention, and succession planning without simply telling them what they want to hear.
• Implementing change that adds actual value: The People Team is always open to fresh ideas, and we want your voice to help drive real change. You will move past transactional HR to ensure our recruitment, reward, and L&D strategies are living and breathing on the hotel floor.
• Delivering balanced ER support: Providing impartial, pragmatic support for complex Employee Relations while actively developing and upskilling management teams to protect both the business and our people.

How We Succeed Together
We do not micromanage. It takes a village, so we believe in Ownership & Integrity, giving you the autonomy to handle your region and make decisions on the fly. We Empower & Elevate our people. Crucially, this role offers real progression-we want you to come in, make a massive impact, and map out a clear senior opportunity for yourself within the wider business. We constantly Innovate & Progress so we can inspire excellence and smash our targets together.
What We Offer You

• The Package: Up to £45,000 base salary, plus a £6,000 car allowance.
• Health & Wellbeing: Complimentary full leisure club membership for you and a friend (worth £1,500 annually), a monthly wellbeing programme, and an Employee Assistance Programme.
• Hotel Stays: Discounted stays from £35 based on two sharing, plus a Holiday Purchase scheme.
• Food & Drink: 50% discount on food and drink purchased on or off shift at any Village Hotel.
• Financial & Extras: Financial wellbeing support via Wagestream, High Street discounts, an Electric Car salary sacrifice scheme, and your birthday off guaranteed.
• Development & Culture: Regular team events with our BIG People days, an exciting training platform with gamified learning, and excellent Reward & Recognition schemes.

Think You've Got the Right Mindset?
We are not looking for "perfect" CVs, we are looking for resilient leaders with a brilliantly positive attitude. If you possess an autonomous mindset, have the drive to manage a fast-paced region impartially, and love coaching a legacy team through fresh ideas, we want to hear from you.
Bring your personality, your drive, and your ambition. Hit apply, tell us why you love the reality of a regional people function, and let's see if our energies align.

Village Hotels is an equal opportunity employer. We welcome applications from candidates of all backgrounds and age groups, and we are committed to providing reasonable adjustments throughout our recruitment process and within the role where needed.