Whitespace Automation Consultant

You'll combine insurance expertise with strong consulting skills and a passion for helping organisations embrace technology and automation.

We're particularly interested in candidates with experience in:

• Solution Consulting, Business Analysis, Implementation Consulting or similar customer-facing roles.
• The insurance industry, with London Market experience highly desirable.
• Scoping insurance product rules, validation logic and workflow processes.
• Insurance technology platforms, digital transformation or process improvement initiatives.
• Insurance products, business rules, data and workflow automation.
• Working closely with broking and underwriting teams to translate business requirements into practical technology solutions.
• Building trusted stakeholder relationships and influencing decision-makers at all levels.
• Producing high-quality documentation ensuring traceability and transparency in client implementations.
• Strong analytical thinking, problem-solving and communication skills.

Experience with workflow automation platforms, rules engines or low-code technologies would be a distinct advantage.

Transform Insurance. Influence Strategy. Deliver Real Business Impact.

As a Whitespace Automation Consultant, you'll work directly with clients to understand their business, implementing configurable, rules-driven automation across the placement process to reduce manual effort, increase speed and add clarity and consistency.

You'll:

• Build trusted client relationships, acting as a strategic advisor and providing ongoing support for their automations.
• Analyse automation use cases to identify opportunities for increased efficiency, improved workflows and greater adoption.
• Gather, review and translate business requirements from clients into logical, implementable configuration in line with best practice
• Advise clients and design configuration solutions based on understanding of the WA solution, insurance processes and the Whitespace Platform and its data
• Scope and support configuration of insurance product rules, validation logic and workflows within the Whitespace Automation solution.
• Validate outputs against realistic business scenarios and to ensure accuracy.
• Support client testing, defect management and release readiness.
• Facilitate client workshops, requirements review sessions and stakeholder discussions.
• Collaborate with Product, Delivery, and Engineering teams to deliver successful implementations.
• Support pre-sales activities, product demonstrations and customer presentations.
• Deliver training sessions and promote best practice across both clients and internal teams.
• Mentor colleagues and contribute to the continued growth of our consulting capability.