Digital Concession Delivery Manager

• Develop and manage good stakeholder relations, both internal and external and at appropriate level.
• Work with technical resources to confidently understand and manage digital solutions across a range of smart mediums
• Undertake an inclusive approach when delivering projects, coordinating programme activity across the organisation, liaising with other teams to ensure awareness of your projects and any impacts.
• Work within a PMO environment, using relevant project management documentation and artefacts.
• Lead and contribute to internal and external communications, working with Communications colleagues.
• Know when to, and secure input from, support functionality from user research, technical experts, business analyst, procurement etc in order to progress the project
• Lead and contribute to ad hoc work, commensurate to the role, to support overall team delivery.

Essential Skills:

• Be very experienced in working across stakeholders with competing priorities and be comfortable leading engagement and working with others to resolve issues and develop solutions.
• The post holder should be experienced in delivering digital transport related projects, preferably in Scotland, having worked on mobile app projects, ideally with dynamic barcode, contactless payment and/or ITSO standards, and have an understanding of concession schemes in Scotland.