Meetings and Events Sales Agent

Look at some of the Rewards and Benefits avaliable at Valor

We are looking for a Meetings and Events Sales Agent to join our team, where you'll play a crucial role in managing event bookings, maximising revenue, and providing outstanding guest service.

You will often be the first point of contact with our guests - taking them from first enquiry through to contracting. You will need to be comfortable engaging with guests on the phone, via email and face to face in the hotel.

• Top quality customer service

• Working as part of a dynamic and supportive team.

• Take enquiries and bookings via telephone and online bookings

• Processing, amending and updating bookings as required

• Hotel tours for new and prospective guests

• Develop lasting relationships with clients and generate repeat business

• Maximising revenue through upselling - this could be food and beverage pacakges, acommodation bookings and meeting room hire

• Administration and Technology savvy - Opera, Salesforce

This is role is predominatley office based in the hotel, working Monday to Friday, mainly dealing with direct enquires although in time there will be the option to expand into direct sales calls as the business needs.

We offer Meeting and Events in all shapes and sizes - from 2 to 100 guests, business meetings through to weddings and private events.

If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand development.

Your passionate about delivering exceptional service and understand how your role contributes to memorable guest experiences. You will take pride in your work, ensuring every detail is executed to the highest standard.

You' re methodical, proactive, and results-driven, always striving for excellence in everything you do. Whether handling event enquiries, managing bookings, or assisting clients, you bring enthusiasm, professionalism, and a customer-first mindset.