Assistant Manager

Assistant Manager - Award Winning Pub, Bar and Restaurant Group - Quality - London

Welcome to London's biggest independent pub company!

Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London.

In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, Urban once again won 'Best Managed Pub Company - 2-50 sites' in 2023 and most recently won 'Best Managed Pub Company - 2-50 sites' and Best food offering in 2026 and In 2025 & 2026 we were recognised by Sunday Times in the Top 100 Companies to work for.

Urban Pubs, Bars and Restaurants are currently recruiting for a talented and ambitious Assistant Manager with personality & charisma for our expanding group. With an eclectic mix of properties and new openings to suit your personality and style, this really is an exciting time to join a people focused and progressive operations led business.

Located on Balham High Street, The Hagen & Hyde is our beautiful drinking hole and late night mainstay for South London.

A gorgeous, towering bar is there to cater to all your hearts desires whether it's the standard lets-grab-a-drink-after-work pint, or the 'do you have coffee tequila? Whether its brushing up on politics knowledge (or quite frankly, trying to make sense of it all) for our pub quiz or dusting off your dancing shoes for Friday night, we've got you.

The Role

• As Assistant Manager you will support the General Manager in all aspects of running the venue as if it were your own business.
• Be business savvy and demonstrate great commercial understanding.
• Your team will look up to you, it's essential to train, nurture and develop your staff to maintain incredibly high standards and customer satisfaction.
• This role would also suit an aspiring Supervisor looking for their first Assistant Manager position as you will be given the opportunity to train, personally develop and progress your career as the company continues to grow.

What we looking for

• "Wear your heart on your sleave", take ownership, be bold and run the business as if it's your own
• Be cool, calm and collected, manage pressure with ease, nothing can phase you
• You're not precious. We leave our egos at the door and help get sh*t done
• Must have minimum 1 years' experience as a manager depending on the property being looked at
• Solid communication and organisational skills, be approachable
• Superb customer & floor service skills
• An entrepreneurial flare
• Passionate about people, training, mentoring, growing a team but most importantly, loves to have fun