Library Customer Services Assistant

You'll have experience of working in a customer facing role with the ability to engage positively and proactively with customers. You'll also have excellent communication and interpersonal skills, be able to work well with others, and have great attention to detail.

• 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's 42 days a year!
• Generous pension scheme options plus life assurance.
• Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!

For more information on the roles, the applicants can email the shared inbox LibraryCSManagers@leeds.ac.uk.

Please note that due to Home Office visa requirements, this role is not suitable for first-time Skilled Worker visa applicants. Information on other visa options is available at: https://www.gov.uk/browse/visas-immigration/work-visas.

You will be working as part of a team providing high-quality front-line support to the University's staff and students, and to external customers across our libraries as required. Main duties include ensuring our Libraries are welcoming spaces for visitors as well as answering enquiries and assisting our customers in getting the most out of our spaces and services.

There are four positions available for this role. Two positions will be Saturday and Sunday 09:30-13:30 (8 hours per week, all year round) and the other two positions will be Sunday 09:30-13:30 (4 hours per week, all year round). Please can applicants state what is preferred on the application form.

This role will be based on the university campus.

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