UK jobs. Bigger possibilities.
173,000+ live jobs
Customer Services Manager
On-site in Leeds·Added 2 days ago (last checked 11 Nov)
89 open roles
Our summary
- Work mode
- On-site, Leeds
- Closing date
- Apply by Monday 23 November
- Holiday
- 26 days holiday
Skills
Pay & benefits
What you'll get
- 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's 42 days a year!
- Generous pension scheme options plus life assurance
- Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
- Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
- Access to on-site childcare, shopping discounts and travel schemes are also available.
And much more!
Visit Your career at University of Leeds Libraries to find out about our values, culture and ambitions
To explore the post further or for any queries you may have, please contact:
Beth Parry, Senior Operations Manager: Customer Services
Email: E.A.Hardy@leeds.ac.uk
Visa & relocation
Please note that due to Home Office visa requirements, this role may only be suitable for first-time Skilled Worker visa applicants if they are eligible for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa
The role
Are you looking for an opportunity to join a customer focussed team of managers leading a team providing a high quality service 24/7 across the campus? Is the challenge of leading, motivating and effectively developing a team of people working 24/7 for you? Is service innovation a passion?
This role has a strong focus on people and operational management, as well as contributing to the development of Library policy and practice.
How you'll work
This role will be based on the University campus.
Hours of work are Tuesday - Saturday 14:00 - 22:00.
We are also open to discussing flexible working arrangements.
You will be based at one of our main campus Library sites but will be expected to work cross-site on a regular basis to support the successful delivery of cross-service activity.
About University of Leeds
- Industry
- Higher Education
In their own words
About the company & team
All Customer Service Managers will be expected to work collaboratively as a team and lead by example, demonstrating the University's values through commitment to high quality and customer-focused services.
More jobs like this
or browse Mid-level·Higher Education
From £42k
From £42k
Up to £19k
£27k
£30k
