Senior Office Coordinator

The University of Cambridge is seeking a Senior Office Coordinator to support the effective day-to-day operation of the University Change Support Office (UCSO). This role provides practical coordination and administrative management across the office, helping colleagues to work efficiently and ensuring that core processes remain consistent and reliable.

UCSO supports major change and transformation activity through portfolio performance, change and engagement, design coordination, governance, reporting and operational support. The post-holder will coordinate administrative workflows, meetings and governance support, shared records, routine finance and procurement administration, recruitment and onboarding activity, office arrangements and information management.

The role will supervise an Office Coordinator and line manage an Administrator supporting two technical experts seconded to UCSO in connection with work on Reimagining Professional Service provision. The post-holder will allocate and prioritise work, introduce and maintain procedures, monitor progress and provide day-to-day guidance to ensure that administrative support is responsive to changing priorities. Working with colleagues across UCSO and the wider University, the post-holder will support budget monitoring, HR administration, office facilities, health and safety, meetings and administrative projects. The role reports to the Lead: Design Coordination.

• Coordinate the day-to-day running of UCSO, maintaining effective administrative procedures, filing and information systems, office arrangements and induction activity.
• Supervise and line manage administrative staff, including allocating work, explaining procedures, monitoring progress, supporting development and undertaking formal reviews.
• Coordinate routine financial and procurement administration, including budget monitoring, invoices, purchase orders, expenditure reports and compliance with University procedures.
• Support recruitment and other HR processes, office facilities and equipment, health and safety arrangements, and preparation for relevant audits.
• Organise office and committee meetings, including diary and room coordination, papers, minutes and action follow-up, and coordinate administrative projects to agreed timescales.

• You will have experience in a senior administrative role and experience of managing or supervising staff.
• You will have excellent organisational skills and the ability to coordinate varied tasks, priorities and deadlines across a busy office environment.
• You will communicate clearly and build effective working relationships with colleagues and stakeholders at different levels.
• You will be an experienced user of Microsoft Office and able to develop, apply and improve practical administrative processes and systems.
• You will be educated to degree level or hold a Level 6 vocational qualification, or have an equivalent level of practical experience.