Compliance Manager - Centre Monitoring

Salary: £35,200 - £45,700

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:

• 28 days annual leave plus bank holidays
• Private medical and Permanent Health Insurance
• Discretionary annual bonus
• Group personal pension scheme
• Life assurance up to 4 x annual salary
• Green travel schemes

We are looking to recruit two Compliance Managers to join our motivated and dedicated Inspections and Centre Monitoring teams. This is an exciting time to join us as we continue our mission to safeguard the security and integrity of Cambridge International exams and assessments.

Reporting to a Senior Compliance Manager, you will be responsible for managing a team of Compliance Officers (and, in the case of the Inspections Manager, an Assistant Manager) who:- risk assess centres (schools and exam venues) for inclusion in quality assurance activities; organise physical inspection visits to, video-based review meetings and paper-based reviews of, our centres across the world; monitor centre compliance with our exam regulations; follow-up on quality assurance activities with centres; and, in the case of the Inspections Manager, arrange and oversee the work of a pool of third-party inspectors (including recruitment, training and standardisation of individuals within the pool). Through these activities you will seek to support centres to improve and maintain the security and integrity of Cambridge International exams and assessments.

To do this, you will be:

• Leading the team through their established processes, whilst creatively thinking of new ways to further support our centres.
• Developing data to identify trends; producing recommendations for centre improvement or potential centre quality assurance activities
• Managing the collection of information and evidence from a variety of internal and external stakeholders; identifying which information is most important to obtain, and making sure it is collated quickly and efficiently.
• Evaluating facts and evidence; making informed decisions on the additional support needed at our centres, identifying additional risks and discussing with the relevant stakeholders.
• Decision making; from requesting detailed action plans to recommending more serious corrective action, you will be responsible for making and communicating fair decisions.
• Providing guidance and support to your team, who will then support our centres to administer exams correctly in line with our regulations.
• Continuously improving processes, procedures and external guidelines; ensuring we are always following best practice.
• Sitting on Stage One appeal panels in relation to any Compliance team
• Managing a budget of £650k, ensuring that any spending is appropriate and in line with the set budget (Inspections role only)

Location: Cambridge, UK - Hybrid, requiring 40-60% of your time on-site in Cambridge (at least 2 days per week in the office)

Hours: Full time, 35 hours per week

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

Job Title: Compliance Managers (Two roles available - Inspections Manager and Centre Monitoring Manager)

Contract: Fixed-term; Centre Monitoring Role (6 months, until April 2027) and Inspections Role (9 months, until July 2027).

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: