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Band 3 Medical Support Secretary - Urology

On-site in Birmingham·Full-time·Added today (last checked 13 Oct)

University Hospitals Birmingham

60 open roles

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Overview

Salary: £25,760 - £27,476 a year
About £1,840 - £1,940 a month after tax.
Contract: Full-time
Closing date: Apply by Sunday 25 October

Skills

Excel

The role

Job summary

Where required coordinate duties in clinics / departments

To schedule patients into clinics using the criteria set out by the Trust and the clinical speciality,

Processing patient appointment attendance using a variety of hospital information systems

To provide secretarial support touch type from audio and/or copy type from written documentation the following documents: clinic letters; results letters; discharge summaries; medical reports and reports in response to complaints. This requires an understanding of medical terminology, phraseology and medications. Some documents may be of a complex or distressing nature

Main duties of the job

Ensure that clinic letters and discharge summaries are sent out in accordance with the locally agreed time limits Create documents / spreadsheets / reports as required using IT Systems Use Trust systems to input electronic data as required

To exercise initiative and judgement based on acquired knowledge and experience when dealing with enquiries

Receiving and dealing with telephone enquiries as appropriate

Input and look up data on Trust IT systems in accordance with Trust policy

Arrange appointments as necessary

To assist colleagues as directed by the Supervisor/Line Manager in times of pressure of work

Co-operate in the introduction of new technology and new working practices to ensure the smooth running of the department Maintain confidentiality at all times in accordance with Caldicott Guidelines and Data Protection Act

About us

University Hospitals Birmingham NHS Foundation Trust strives to have an inclusive culture where everyone feels like they belong, can thrive, knows that they add value and feels valued. We do this by developing compassionate and culturally competent leaders, being values driven in all that we do and by creating a welcoming and inclusive workplace that thrives on the diversity of our people. As such we want to attract and recruit talented individuals from all backgrounds, and for each of you to feel supported for the diversity you bring, to achieve your full potential. For those staff with a disability, including physical disability, long term health condition, mental health or neurodiverse condition, this also means being committed to making reasonable adjustments needed for you to carry out your role.

Job description

Job responsibilities

*Please Note : For a detailed job description for this vacancy, please see attached Job Description*

Person Specification

Qualifications

Essential

Good General Education (e.g. GCSE
English and Maths A-C) GCSE Level 9-4
* Business Administration NVQ level 3 or
equivalent experience in a clerical
environment

Desirable

AMSPAR Certificate/equivalent qualification or
equivalent knowledge of medical terminology

Experience

Essential

Experience of dealing with the
Public/Customer service experience
* Experience of working with a range of
Microsoft Office packages (eg. Word,
Excel and Outlook)
* Experience of using IT systems

Desirable

Experience of working in a busy environment
Experience of working in Healthcare

Additional Criteria

Essential

Work effectively and flexibly as part of a team to meet the needs of the services
Confident in dealing with people at all levels
Must be able to demonstrate an understanding of equality and diversity
Mature open and flexible approach to work
Demonstrates care and compassion
Good inter-personal and communication skills.
Good organisational skills
Team Player
Conscientious
Demonstrates reliability, motivation and commitment
Ability to travel to multiple sites

Desirable

Ability to work under pressure and deal withstressful situations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.