Technical Strategy Specialist (Metering)

What We Offer

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes

Job description

We're looking for a Technical Strategy Specialist (Metering) to play a key role in delivering our smart metering ambitions.

Working closely with the Metering Strategy Manager in the creation of a delivery plan for both the household and non-household programmes., you'll act as the subject matter expert analysing and developing existing processes across the smart delivery workstreams to identify opportunities for improvements to customer experience and operational delivery.

You'll have a direct impact on customer experience, regulatory compliance, process improvement, and the successful delivery of our wider demand management objectives.

What You'll Be Doing

• Liaison with external suppliers of equipment associated with Metering activities, to encourage new product development, product improvement and innovation to support the optimization of asset health
• Support the Delivery Strategy Manager Manager on Industry wide national working groups and projects as required.
• Act as a Subject Matter Expert across metering policies and support the Delivery Strategy Manager with updating these in line with business, operational and regulatory needs.
• Responsible for the data impact assessment of all industry change impacting Smart Delivery.
• Support as a SME in the analysis / development of existing processes, procedures and methods to promote efficient business and systems practices through standardisation, improvement and simplification in line with market codes and metering strategy.
• Responsibility as SME for internal business plans and initiatives from across UU that impact smart metering delivery.
• Support with defining and delivering a Metering strategy that translates into delivery of both an excellent customer journey and delivery of wider business objectives covering demand management.
• Use technical knowledge to proactively suggest ideas to enhance existing processes through collaboration and continuous improvement

What You'll Bring

• Extensive knowledge of metering processes including SMART installation and meter connectivity.
• Strong understanding of the regulatory and statutory requirements placed on UU by OFWAT and MOSL in relation to Smart Meter installations.
• Knowledge of regulatory commitments made as part of the Water Resource Management Plan and the impact metering is due to have on this.
• Experienced in stakeholder management working with both internal and external partners.
• Proven ability to drive continuous improvement and optimise business processes.
• Strong communication, influencing, and negotiation abilities
• Commercial awareness and sound financial understanding

Qualifications

• HNC, Degree, or equivalent professional qualification in a relevant discipline.