Lettings & Venue Coordinator

Treloar's is a charity providing outstanding education, therapy and care to physically disabled young people, empowering them to live more independently and achieve their aims

• Manage venue hire enquiries from first contact through to completion
• Promote Trust facilities to businesses, community groups and individuals
• Develop new business opportunities and maximise income
• Coordinate bookings, events, conferences, training sessions and residential lets
• Prepare quotations, contracts and hire agreements
• Maintain booking systems and produce utilisation reports
• Update website content and promotional materials
• Build strong customer relationships and encourage repeat business
• Ensure compliance with health and safety, safeguarding and operational requirements

Are you organised, customer-focused and experienced in events, venue hire, hospitality or facilities management?

We are looking for a proactive Lettings & Venue Coordinator to maximise the use of our excellent facilities and grow income-generating opportunities across the Trust.

You will coordinate a diverse range of facilities, including our swimming pool, hydrotherapy pool, gymnasium, sports and community halls, meeting rooms, conference spaces, residential accommodation and outdoor areas. From initial enquiry through to event delivery, you'll provide an outstanding customer experience while helping to increase bookings and build community partnerships.

You'll ideally have:

• Experience in venue hire, events, hospitality or a customer-focused environment
• Strong organisational and administrative skills
• Good IT skills, including Microsoft Office and database systems
• Experience promoting services, facilities or events
• Excellent communication and relationship-building skills
• A proactive, commercially minded approach to generating income

Hours: Part time, 16 hours per week

Salary: £11,044 per annum (FTE £25,196)

At Treloar's, you'll be a part of a supportive community where every role contributes to the most positive outcomes for our students. We offer excellent training and development opportunities, a friendly working environment, and the chance to make a meaningful difference.